Contoural Announces Launch of Metrics and ROI Services

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Contoural, the largest independent provider of Information Governance consulting services, announced it has launched Metrics and ROI Services.

Contoural, the largest independent provider of Information Governance consulting services, announced it has launched Metrics and ROI Services.

Information Governance programs are often based on subjective analysis and risk that is difficult to explain to senior management and even harder to measure. Contoural has developed innovative frameworks for ROI and metrics to help address these challenges.

The ROI Framework for Information Governance builds on more than 20 years of work and research in how to quantify risk and project cost reductions. Built on 4 key areas of costs including Hard, Variable, Dependent, and Soft, the Framework incorporates customer-specific data with Contoural historical information to analyze cost savings and avoidance for business and budget planning.

Measuring the changes from Information Governance requires an approach based on metrics. Contoural begins with over 250 possible metrics to build a custom program of planned and customer-specific metrics to address each organizations specific gaps and needs. The metrics typically align with ISO and industry standards which can be used in regulatory and legal situations.

“These new services represent a cutting-edge approach to helping organizations measure the effectiveness and return on their Information Governance programs,” said Mark Diamond, President and CEO of Contoural. “Most organizations know Information Governance brings value. Now they can quantify this value.”

About Contoural
Contoural is the largest independent provider of Information Governance Services focused on Records and Information Management, Litigation and Regulatory Inquiry Readiness and Control of Sensitive Information. Contoural does not sell any product nor take referral fees, store any documents or provide any lawsuit-specific “reactive” eDiscovery services. In this capacity Contoural is a trusted advisor to clients providing unbiased advice. Contoural has served more than 30% of the Fortune 500 as clients, including those in the Global 50, Mid-sized Organizations and large Federal Agencies.

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Judy Gum
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