True product innovation must result in a measurably improved customer experience
Phoenix, AZ (PRWEB) February 16, 2016
SkyTouch Technology today announced the appointment of Ted Best as the new Vice President of Product Management of SkyTouch Technology, provider of the most widely used cloud-based hotel operating system, SkyTouch Hotel OS®.
Best brings over 18 years of extensive product management, marketing, and consulting experience with both SaaS and enterprise software products. His primary focus at SkyTouch will be to drive the growth of the SkyTouch Hotel OS by adding features and platform capabilities that delight customers and streamline operations.
“True product innovation must result in a measurably improved customer experience,” said Best. “Our plan for product growth is to apply this customer-focused innovation philosophy to SkyTouch’s already winning combination of deep hospitality experience and a highly reliable, intuitive cloud-based hotel PMS.”
Best’s background is heavy in deep B2B market experience. Directly before coming to SkyTouch, during his tenure at LexisNexis, Best held three pivotal product-centric roles as Director of Product Management, Sr. Director of Product Planning, and finally VP/GM of the LAW Pre-Discovery suite of e-discovery products. In addition to a B.A. in Management Science from UC San Diego, Best also holds an M.B.A. with an emphasis in Marketing and Information Technology from UC Davis.
About SkyTouch Technology
SkyTouch Technology provides a cloud-based hotel operating system that allows hotel companies to help meet their most important strategic objectives: to achieve growth, to advance operating performance, and to improve the guest experience – all while evolving with changing customer needs. Accessible from anywhere, SkyTouch provides visibility and control of operations through real-time, impactful business analytics that can improve hotel guest experience, decision-making and results at the property, owner, management company, and brand level.
For more information about SkyTouch Technology, visit http://www.skytouchtechnology.com.
SkyTouch, SkyTouch Technology, SkyTouch Hotel Operating System, and SkyTouch Hotel OS are proprietary trademarks and service marks of SkyTouch Solutions, LLC.