TelmedIQ and Capital Region Medical Center Partner to Bring Healthcare Communications Into the 21st Century

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The premier hospital in Jefferson City, MO, announced a partnership with TelmedIQ to leverage mobile communications and improve communication processes across healthcare teams. TelmedIQ’s HIPAA-compliant text messaging and clinical workflow automation solutions will save the 100-bed hospital time and money—resources which can be better utilized on CRMC’s mission to improve the health and promote wellness of the people and communities they serve.

Combining HIPAA-compliant security with a communication solution that truly understands and augments healthcare workflow made the transition to TelmedIQ painless for both frontline staff and administrators. - Jason Cecil, CRMC

TelmedIQ is pleased to announce a partnership with Capital Region Medical Center as its primary secure text messaging and clinical communications workflow solution provider. When the time came to modernize the communications platform they used to coordinate care, Capital Region Medical Center knew it wouldn’t be easy—but updating their ineffective pager-based workflow was a necessary step to better serve both patients and staff. Serving Jefferson City, MO, and surrounding counties, the hospital is pleased to announce its partnership with TelmedIQ as its primary secure text messaging and clinical communications workflow solution provider. TelmedIQ, a burgeoning leader in secure healthcare communications gives the University of Missouri affiliate hospital the ability to improve the efficiency and speed of physician communications and access to patient information to make informed decisions. The medical center ultimately chose TelmedIQ because it allowed them to secure PHI being transmitted via messaging app, without completely displacing the pager-based workflow on which so many physicians are reliant.

With expanding HIPAA audits and proliferation of healthcare providers utilizing smartphone messaging apps over pagers in the workplace due to their enhanced capabilities, medical organizations are on the lookout for communications solutions that won’t only secure Protected Health Information (PHI), but also provide a centralized hub including pager functionality, answering service, and EHR integration.

“Upgrading to a secure two-way communications platform is a necessary growing pain for hospitals,” said Jason Cecil, the medical center’s CIO who lead the evaluation and implementation process. “Combining HIPAA-compliant security with a communication solution that truly understands and augments healthcare workflow made the transition to TelmedIQ painless for both frontline staff and administrators. Using TelmedIQ, we've been able to streamline our communications process and significantly boost efficiency in the coordination of care.”

Enter TelmedIQ, and its secure text messaging and innovative workflow solutions that intelligently route messages based on on-call schedules, or other message and phone triaging rules an organization may employ.

“With HIPAA fines and audits ramping up in 2016, a number of solutions are emerging to help healthcare organizations address security concerns around PHI without considering the specific nuances of healthcare, ” says Ben Moore, TelmedIQ’s CEO and Founder. “We’re pleased to partner with Capital Region Medical Center and utilize our unique healthcare communications platform to enable them to better serve the community.”

In an industry where time can make all the difference in determining a patient’s outcome, solutions like TelmedIQ are giving healthcare more of it.

To learn more about TelmedIQ and solutions for better healthcare communications visit http://www.telmediq.com.

About TelmedIQ

TelmedIQ provides solutions for practices, hospitals, and healthcare systems that need reliable real-time communications that work with existing infrastructure and workflow. TelmedIQ solves the fundamental challenges, risks, and financial costs associated with outdated communications infrastructure often found in healthcare organizations. Leveraging today's modern smartphone technology platform and cloud services architecture, our products and services include pager replacements, automated medical answering services, and clinically integrated secure messaging. Medical organizations use our solutions to enhance and streamline communications while improving patient experience and safety.

About Capital Region Medical Center

Capital Region Medical Center, located in Jefferson City, Mo. is an affiliate hospital of University of Missouri Health Care, and encompasses a full service hospital, a comprehensive cancer program at Goldschmidt Cancer Center and an expansive clinic system covering eight counties. Within the hospital, the Inpatient Rehabilitation Center is one of the few accredited hospital-based rehabilitation centers in the state. From prenatal and obstetric care to orthopaedic and cardiovascular services, Capital Region provides innovative health care, advancing its mission to improve the health and wellness of the people and communities it serves. For more information, visit http://www.crmc.org.

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Joseph Seo
TelmedIQ
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