Custom Air Products & Services, Inc. Achieves Company’s Lowest EMR Safety Measure

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Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS), announced the achievement of the company’s lowest ever EMR safety rating. CAPS is a leading commercial and industrial heating, ventilation, and air conditioning (HVAC) company headquartered in Houston, Texas.

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Establishing safety as a core value rather than a simple business priority makes it clear that safety is built into our culture.

Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS), today announced that the company has achieved its lowest ever EMR (experience modification rate), a measure used by insurance companies to indicate a company’s safety performance. A low EMR is achieved, over time, by continued implementation of an effective safety program that eliminates hazards and prevents injuries.

“While everyone cares about safety to some extent or another,” explained CAPS President John Boger, “a company like ours doing business in the commercial and industrial sectors has the added incentive that many of these organizations put such a premium on safety performance that contracts can be lost based solely on poor safety performance. We believe our EMR rating of 6.2 is among the best in the industry.”

“Establishing safety as core value rather than simply a business priority,” explained CAPS Safety Director Robert Covington, “makes it clear to our employees as well as our customers that safety is built into our culture, not merely something we do to comply with regulations.” The EMR factor is only one of many elements of a good safety program, but it is one that can result in financial savings for the company in the form of lower workers compensation premiums. While the computation of the EMR is complicated, and there are many factors that go into determining the number, an EMR of .62 generally means that the company is much better than the industry average, an EMR of 1.0, and will pay nearly 40% less in workers compensation premiums than the average company.

CAPS has recorded better than average EMR for the past three years with the following measures: 2014, .70; 2015, .66; and 2016, .62. While another commonly used industry safety measure called TRIR (total recordable injury rate) provides some information about a company’s safety performance in a single year, EMR is used to determine future risks based on past performance. TRIR measures can change significantly from year to year but EMR measures can only change significantly over time.

According to company officials, reduction in injuries, incidences, and frequency rates and the resulting savings have enabled the company to turn cost saving measures into equipment purchases, improve the workplace environment, and pass on savings to customers. “Not only do we have an obligation and a desire to make our workplace safe for our employees, but our continued growth and expansion also depends on our strong safety and health management system helping the bottom line company profits,” said CEO Taylor Norris.

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.

Custom Air Products & Services currently occupies five (5) modern facilities, totaling 200,000 square feet in size. These buildings include administrative and engineering offices, training facilities, a filter warehouse, and service shops for fabrication, manufacturing, and modifications. CAPS services are provided to customers throughout the United States and Mexico while their manufactured products have been delivered to sites around the world. Currently CAPS has equipment operating on six (6) continents and in 52 countries.

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Mary Alenbratt

Bea Amaya
Custom Air Products & Services, Inc.
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