Smartware Group and Marshall Institute to Offer Maintenance Knowledge-Sharing Event

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Joint seminar to provide best practices for TPM and CMMS implementation.

“We want 2016 to be the year organizations move beyond a corrective maintenance environment to one that identifies and prevents failures before they happen." —Paul Lachance, President of Smartware Group, Inc.

Smartware Group, Inc., producer of the cloud-based Bigfoot CMMS solution, will partner with Marshall Institute to offer a live seminar April 6 on total productive maintenance (TPM).

TPM is a maintenance approach that aims to lower costs and increase profitability by reducing or eliminating production time lost to machine failures. "Facilitating Maintenance Excellence with TPM and CMMS" will take place at the University of Phoenix campus in Jersey City, N.J. and is open to all Bigfoot CMMS Enterprise and Enterprise+ users.

“Often, maintenance and operations professionals lean too heavily on a reactive approach to maintenance,” said Paul Lachance, president of Smartware Group. “We want 2016 to be the year organizations move beyond a corrective maintenance environment to one that identifies and prevents failures before they happen. We’re looking forward to sharing our insights and Bigfoot technology to help make that a reality.”

The live event is the first in Smartware Group’s series of Maintenance & Operations Knowledge (MOK) Seminars and will cover the fundamental principles of TPM and best practices for implementing TPM throughout an organization. Attendees will also have the opportunity to network with fellow Bigfoot CMMS users.

“As a leading asset management consulting and training company, we’re committed to elevating the collective level of expertise across the maintenance and operations industry,” said Dale Blann, CEO of Marshall Institute.

Lachance and Blann aim to equip maintenance professionals with strategies for effectively managing workflow in Bigfoot CMMS as well as the key building blocks needed to achieve TPM. Attendees will also gain an exclusive preview of the new TPM functionality coming to Bigfoot CMMS Enterprise+.

“Smartware Group is always seeking new ways to improve the accessibility, mobility and functionality of our software,” Lachance said. “There are a lot of exciting updates coming to Bigfoot CMMS and we want our dedicated users to be the first ones to know.”

“Facilitating Maintenance Excellence with TPM and CMMS” will occur Wednesday, April 6 at 8:00 a.m. to 4:30 p.m. EDT. To register, visit

Later in April, Smartware Group will also offer a webinar on the Internet of Things (IoT) in collaboration with Scytec Consulting, Inc. The online event, titled “Connected Plants: Capitalizing on the IoT for Maintenance Optimization,” will feature Lachance and Josh Davids, president and CEO of Scytec. Lachance and Davids will discuss the impact of IoT on maintenance and operations, as well as strategies to collect and integrate asset data for maintenance management. The webinar will take place Thursday, April 14 on 3:00 p.m. EST. To register, visit

About Smartware Group, Inc.
Smartware Group, Inc., headquartered in Center Harbor, N.H., produces Bigfoot CMMS for manufacturing, distribution, data centers, hospitality, mining, and energy & utilities industries.

Since 2002, Bigfoot has helped more than 10,000 users worldwide improve facility and equipment maintenance operations with advanced capabilities that include preventive maintenance (PMs) and predictive maintenance, work order scheduling, maintenance requests, asset life cycle management, parts replacement inventory, and built-in reporting. Bigfoot CMMS’ native functionality paired with its intuitive design allows maintenance professionals to implement the solution and get results quickly, often in a matter of weeks.

The Bigfoot solution earned a Bronze Stevie® Award during the 11th Annual International Business Awards in the Best Interface Design category. Experience the Bigfoot difference by accessing a free trial at today.

About Marshall Institute
Marshall Institute is an asset management consulting and training company dedicated to helping companies improve the maintenance contribution to their organizational performance. For over 40 years, Marshall Institute has provided world-class consulting and training services, led by experienced, knowledgeable consultants and training professionals producing tangible, measurable results for our clients. Marshall Institute was established in 1975 by the renowned maintenance pioneer and educator, George Smith.

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Kate Nettenstrom
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