Kalamazoo, Michigan (PRWEB) February 29, 2016
Self-Service Text Analysis provides data analysis tailored to the unique skills and needs of every business. It generates an interactive PDF (iPDF), blending the results of automated text analysis with intuitive and interactive visualizations that completely eliminates the complexity typically associated with text analytics.
Industry estimates indicate that unstructured text accounts for 80% of the data available to companies. Unstructured data is everywhere – in emails, blog posts, tweets, customer reviews, contact-center notes, chats and many other sources – but many text analysis tools require businesses to monitor customer data manually. This process results in increased error rates, higher costs, inaccuracy, and inconsistent results.
PolyVista's Self-Service Text Analysis empowers businesses to upload open-ended survey responses, call logs, and customer data from multiple sources and to collect actionable insights quickly and easily. It also liberates companies from the costly, time-consuming upkeep associated with traditional text analytics services by automating data analysis from start to finish.
Other benefits of PolyVista's Self-Service Text Analytics include:
- Empowering companies to identify and understand customer issues
- Mining multiple sources of customer feedback
- Analyzing comments across customer and market segments
- Results are provided in minutes without consuming internal resources
Try PolyVista’s Self-Service Text Analysis today to uncover actionable insights that help businesses identify ways to improve their customer experience (CX) processes. Any business can register, upload customer data, and – within minutes – receive an interactive PDF (iPDF) that clearly synthesizes the results of text analysis to improve and better inform its CX processes.
Click here to enjoy a free, no-obligation trial of Self-Service Text Analysis today!
Since 2001, PolyVista has provided BI and data analysis solutions designed to help businesses embrace the "Big Data" revolution. PolyVista collaborates with customers to deliver technology packaged with professional services without the extra cost. Please visit our website or contact us at 269.353.2550 to learn more about our text and data analysis solutions.