Thousands of Wireless Repair Stores and Technicians Applaud Apple for Solving Error 53 on February 18, 2016

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Consumers can count on trained technicians in their local markets according to the leaders in wireless repair; Staymobile, iCracked and eTech Parts

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Repairing your phone, in many cases, is not a ‘do it yourself’ project. Seeking advice from a trained local technician with your most valuable device is advisable.

In the wake of international media coverage of Apple’s “Error 53” which bricks iPhone 6 and iPhone 6+, the independent wireless repair community in the US is prepared to assist consumers affected by or whom may be affected by any factory-related issues. The current hot topic concerns aftermarket repair of the home button on the newest model iPhone, which in some isolated cases, the fingerprint sensor is disabled during a repair. Upon users upgrading to iOS9, the software detected the fingerprint sensor disconnected from the board of the phone, causing the device to be inoperable or ‘bricked.’ Apple originally claimed this error to be part of a security measure. However, as of late last week Apple issued an apology and released a software update found on their support page, iOS 9.2.1, which allows iPhones that are bricked by this error to be restored using iTunes. Additionally, reportedly going forward any home button or flex cable repairs performed properly will no longer lead to Error 53 or bricked phones.

Repairing your phone, in many cases, is not a ‘do it yourself’ project. Seeking advice from a trained local technician with your most valuable device is advisable. It is important to note, most trained technicians have been fully aware of how to avoid Error 53 since last year. This week, thousands of stores and technicians in the wireless repair community applaud Apple for taking a sensible approach to providing a solution.

“As the smartphone market penetration continues to rise, the volume of repairs naturally follows suit. As consumers depend on the mobile repair industry for their needs, it’s imperative that they receive reliable, fast and quality service,” says Brian Hutto, CEO of Staymobile. “While the mobile tech repair industry has boomed in recent years, Staymobile has captured that momentum by offering best-in-class products and solutions that come backed by the company’s lifetime warranty as well as focusing on best practices that minimize factory-related issues such as Error 53."

There are more than 20,000 trained repair techs across main street America, aiming to alleviate the massive problem of consumer device repair. “Our iCracked network powers a network of nearly 6,000 repair technicians across the US performing on-demand, on-site repair at the highest level of quality and professionalism. The “right to repair” is something we as consumers should have full utility of as owners and users of all hardware. I am proud of the repair community, and our iTechs,” said AJ Forsythe, CEO and founder of iCracked, the largest employer in the US of device repair technicians.

Local repair stores and mobile techs are prepared to help consumers navigate any repairs and answer questions regarding Error 53 or any other factory-related issues whether they think they are in jeopardy for their next repair or have concerns before their next software upgrade. Additionally, many local repair stores and mobile techs offer buyback programs and replacement device programs in the event a consumer’s device is ever deemed completely unrecoverable. A bricked iPhone 6 or iPhone 6+ can be worth between $60 and $100 trade-in value.                                                                         

“The iPhone is like a remote control for daily life - a person’s most precious personal item they can’t live without. So, it is important for consumers to assure they are placing their device in the hands of specialized and highly trained technicians, using only the highest quality parts for that repair,” said Brian Pokorny, CEO at eTech Parts. “For advice on this type of issue, or to find a list of quality local repair shops and techs nearby, consumers are welcome to contact eTech Parts, a national supplier of high quality replacement parts, tools, technician training and technical support for wireless repair shops, at 913-608-2254,” added Pokorny.

About Staymobile®
Staymobile® is a mobile device service company providing electronic repair, accessories and protection for businesses and consumers with the goal of ensuring its customers' personal and corporate mobility. Headquartered in Atlanta, the company currently operates 43 locations, both corporate and franchise, across the Southeast, with plans to expand nationally to as many as 300 stores over the next three years. For more information on Staymobile services or franchising, please visit

About iCracked
iCracked is the world's largest on-demand device management and repair company, providing smartphone owners peace of mind through unmatched convenience and customer service. Powering a network of more than 6,000 certified iTechs worldwide, iCracked has created is the world's largest and most efficient on-demand repair and trade-in service for smartphones and tablets. iTechs, located around the country and abroad, can be dispatched with the click of a button to provide the highest quality services to clients in their local areas. The company is headquartered in Silicon Valley, with offices in London and Berlin. To learn more, visit and connect with us @iCracked.

About eTech Parts
Established in April 2008, eTech Parts has become a leader in the wireless repair industry. As our team of over 40 professionals continues to grow, so does our passion for people, parts and repair. It's our mission to serve the Repair Community to the highest degree, to provide premium parts and tools, professional packaging, industry-leading training and content, plus business resources, an easy return process, and exceptional client support. For more information visit,

Contact: Michelle James / Wireless Repair Council PR
202.469.9406 / press(at)thebrandingnetwork(dot)com

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