NexGen Networks Reaffirms Customer Focus in the Wake of Continuing Telecommunications Industry Consolidation

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As telecom giants merge and acquire their competition, NexGen’s customer focus and agility stand out.

We have won customers with our proven ability to deliver competitive pricing for dependable, ultra-high speed solutions,” says NexGen’s SVP of Global Sales, James Erickson. “

NexGen Networks was established in 2002 and has grown into a premier provider of fiber optic-based network solutions to the world’s top financial services firms and global enterprises. It has expanded and transitioned extensively during a tumultuous economic era, building offices and points of presence in the most critical global network hubs for financial and corporate interests. NexGen Networks believes in continuously improving to compete and provide the best possible service for customers, and it is that healthy competition which tends to create the most favorable conditions for consumers.

“We have won customers with our proven ability to deliver competitive pricing for dependable, ultra-high speed solutions,” says NexGen’s SVP of Global Sales, James Erickson. “But we have thrived despite adversity because our guiding principle is an unremitting commitment to listening and responding to the needs of its clients.”

Meanwhile, spectacular consolidations in the telecommunications industry continue to reduce the number of competing choices available to consumers. In light of recent acquisitions–like that of XO by Verizon, TW by Level 3, and Allstream and Viatel by Zayo—there is a danger that service standards and competition suffer. Customers counting on true carrier diversity to make their connectivity less vulnerable could see their plans rendered obsolete. If businesses rely on one carrier whose infrastructure is knocked offline for any reason, there is a reasonable concern that productivity or end users’ service will be degraded.

In this climate, NexGen’s painstaking attention to detail in its dealings stands out in stark relief. NexGen is a carrier and fiber diverse option for customers, and with its constantly improving global infrastructure in the most important market hubs in the world, it will become all the more attractive as a valuable alternative in an increasingly uniform landscape.

About NexGen Networks

NexGen Networks, http://www.nexgen-net.com, is the premier provider of tailored, high-capacity communications services to carrier and enterprise customers. Nexgen Networks is committed to delivering cost-effective, custom solutions coupled with superior industry expertise, service and support that allows for unparalleled time to market connectivity. It offers a comprehensive suite of facilities-based services including: Ethernet, SONET, Wavelength, Dark Fiber, Internet Access, Colocation and more. Its fiber optic network leverages unique rights-of-way that deliver connectivity to the major metropolitan areas in North America, Europe and the Far East. While consistently building upon its private and public IP and Ethernet expertise and evolving its capabilities to continually meet the needs of its customers, large and small, it has continued to maintain a superior standard of customer service and support.

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Jeffrey Barth

James Erickson
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