Beyond EMV: Best Practices for Payment Security – New White Paper from Boston Retail Partners

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White Paper Offers Recommendations for Improving Payment Security Across Channels

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Hackers are becoming more sophisticated, requiring organizations to reanalyze and revamp their current security protocols to adequately protect their customers’ payment and personal data.

According to a new white paper from Boston Retail Partners (BRP), there is no single strategy that can entirely eliminate the risk of a data breach. While EMV has received most of the attention lately, there are other security strategies that play a much greater role in protecting sensitive payment card and personal information. The Beyond EMV: Best Practices for Payment Security white paper provides retailers practical tips on how to improve the security of their customers’ payment card and personal data.

“Industry best practices dictate that the most effective strategy is a multi-layered security approach,” said Perry Kramer, vice president and practice lead, Boston Retail Partners. “Retailers’ security strategies need to include: integrated EMV-compliant payment terminals, strong e-commerce controls, network segmentation, secure communication protocols, E2EE, tokenization and a thoroughly documented and comprehensive internal set of security policies and practices.”

Boston Retail Partners’ 2016 POS/Customer Engagement Survey recently found that 49% of retailers have implemented end-to-end encryption (E2EE) and 35% have implemented tokenization of payment data at rest.

“Increasingly, retailers are realizing that simply meeting PCI compliance standards is no longer sufficient to protect customer data,” adds Ryan Grogman, vice president, Boston Retail Partners. “Hackers are becoming more sophisticated, requiring organizations to reanalyze and revamp their current security protocols to adequately protect their customers’ payment and personal data. Retailers who have not implemented these technologies are at high risk, as the likelihood of being targeted by hackers increases every day.”

Unfortunately, even as retailers focus their efforts on EMV and increasing data security in-store, fraudsters have recognized gaps in online security and are shifting their efforts to the exploitation of e-commerce sites. Online transactions create a unique set of security challenges. To protect against fraudulent online transactions, retailers must implement a rules-based fraud detection tool, auditing suspect transactions and authorizing legitimate ones.

In addition to providing a best practices comprehensive payment security strategy, this white paper includes recommended “quick wins to beat online fraud.”

To download the complete WHITE PAPER: Beyond EMV: Best Practices for Payment Security, visit:

About Boston Retail Partners

Boston Retail Partners (BRP) is an innovative and independent retail management consulting firm dedicated to providing superior service and enduring value to our clients. BRP combines its consultants' deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. The firm's unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential. BRP’s consulting services include:

Strategy | Business Intelligence | Business Process Optimization | Point of Sale (POS)
Mobile POS | Payment Security | E-Commerce | Store Systems and Operations | CRM
Unified Commerce | Customer Experience & Engagement | Order Management
Merchandise Management | Supply Chain | Information Technology | Private Equity

For more information on BRP, visit

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David Naumann
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