MoreSteam Experts to Present at ASQ Lean and Six Sigma Conference

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Sessions focus on critical thinking and practical significance as foundations to Lean Six Sigma capability.
Using games, such as the Sherlock Holmes simulation, accelerates the practice component in a safe, repeatable and scalable manner, which is often a challenge.

On Tuesday, March 1st, will support the 2016 ASQ Lean and Six Sigma Conference by leading a workshop and a separate presentation to an audience of Lean Six Sigma leaders gathered at the event.’s President and founder, Bill Hathaway, will lead participants in an extended, hands-on workshop titled “Follow the Clues to Success: Critical Thinking as a Lean Six Sigma Tool.” The workshop activities put to practice the principle that critical thinking skills are an important, and often under-appreciated, aspect of Lean Six Sigma problem solving. The workshop focuses on practicing critical thinking in an open-ended practice-oriented environment. The question-driven methodology used in the define-measure-analyze-improve-control (DMAIC) roadmap provides the foundation of the Sherlock Holmes zombie hunter project game, which serves as the basis for the workshop. Workshop participants will experience how practice --in the form of hands-on exercises, rather than lectures-- produces practitioners who are better prepared to complete projects, accelerating the rate of project completion.

In describing the workshop, Hathaway expanded on the motivation for using simulations such as the Sherlock Holmes zombie hunter game: “Our research confirms that proficiency in process improvement skills can be achieved only through practice, and that a combination of self-directed learning supplemented with facilitated simulations provides an excellent, highly effective model for building capability. Using games, such as the Sherlock Holmes simulation, accelerates the practice component in a safe, repeatable and scalable manner, which is often a challenge.”

Mr. Hathaway’s workshop will be at the Tapatio Cliffs Resort beginning at 9:15 a.m.’s Principal Statistician and Product Manager, Smita Skrivanek, will speak at the conference on the topic of statistical significance, and how to think critically about statistical significance in terms of “practical significance.”

Statistical significance refers to whether an observed effect is larger than we would expect by chance and is typically addressed by p-values associated with T-tests or ANOVAs, etc. Practical significance is about whether the effect is useful in an applied context. In her presentation “Practical Significance: When Analysis and Cost Intersect,” Ms. Skrivanek will address the importance of understanding that while an effect could be statistically significant, that does not in itself mean that the result should be pursued in the context of the problem to be solved. In commenting on the topic, Ms. Skrivanek observed, “we will address the roles that cost and risk play when considered relative to potential gains in process improvement, and how these considerations should be reflected both in test setup and interpretation of analytical results.” Case studies will illustrate how the issues of risk, cost, and practical significance affect choices presented to decision makers faced with analytical results.

Ms. Skrivanek’s presentation will be at the Tapatio Cliffs Resort at 2:45 p.m.

About is the leading global provider of online Lean Six Sigma training and Blended Learning technology, serving over 2,500 corporate clients and over 50% of the Fortune 500 with a full suite of Lean Six Sigma e-Learning courses, data analysis software, online project tracking software, online testing, and process simulations and games. was launched in the year 2000 in response to the high cost of traditional Six Sigma training and tools, and has now trained over 508,000 Lean Six Sigma professionals. MoreSteam’s mission is to enable people to advance the performance of their organizations by delivering powerful tools for process improvement to the widest possible audience at the lowest price available. is the brainchild of Bill Hathaway. Prior to founding MoreSteam in 2000, Bill spent 13 years in manufacturing, quality and operations management. After 10 years at Ford Motor Co., Hathaway then held executive level operations positions with Raytheon at Amana Home Appliances, and with Mansfield Plumbing Products. Bill earned an undergraduate finance degree from the University of Notre Dame and graduate degree in business finance and operations from Northwestern University's Kellogg Graduate School of Management.

Smita Skrivanek has served as’s principal statistician for 15 years, and more recently became Product Manager for the innovative EngineRoom data analysis software application. During that time, Smita has developed curriculum, worked as a coach, and assisted students with their advanced statistical questions. She is a named inventor on four patents and patent applications. Smita has graduate degrees in applied and theoretical statistics from The Ohio State University and an MBA from Indiana University Kelley School of Business.

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Ellen Milnes