Philadelphia, PA (PRWEB) March 01, 2016
BVoIP, The MSP Communication Platform, today announced a new strategic partnership with TenFold, a leading provider of cloud based CRM / ERP acceleration solutions. Through this new partnership, BVoIP’s partners can now connect industry leading platforms such as Salesforce, Netsuite, Zoho, Microsoft Dynamics, and others to BVoIP’s Cloud PBX in a matter of minutes, gaining access to a full acceleration platform. In doing so, BVoIP’s partners will be able to offer vertical integrations to client line-of-business systems for things like instant click to dial, automatic call logging, caller info popups and advanced call analytics. To see a full list of available integrations please visit http://www.bvoip.com/integrations/crm
The IT / Managed Services Provider (MSP) industry is maturing and in doing so companies in this space focus on vertical concentrations in order to be a viable option to their potential customers. Examples of vertical focuses are around industries like medical, legal, recruitment, financial, marketing, and others. IT / MSP firms who cultivate vertical offerings grow exponentially faster than firms that do not do so. Having the knowledge set and the tools to execute on that philosophy is not easy but can be extremely rewarding. In being more “sticky” with their clientele, IT / MSP firms tend to also extend relationships with their clients as it positions them as more of a strategic business advisor than a support entity.
“We are extremely excited about the ability to empower our partners to go out into their existing or prospective customer bases and grow” said George Bardissi, President & CEO, BVoIP. “This new partnership with TenFold further extends our commitment to offering the most advanced integration options as part of our product portfolio and enables our partners to easily reap the benefits of what TenFold has to offer. Just as our partners have seen the power between automation of the communications platform and their PSA & RMM within their own companies, we look forward to them leveraging the power of TenFold’s solutions to help their customers achieve their business goals.”
“BVoIP has shown itself as a leader in the space of enabling MSPs to provide significant value to their customers through cutting edge solutions,” said Patrick Hogan, CEO, Tenfold. “We are thrilled to have the opportunity to work alongside BVoIP and its partners to help businesses drive revenue through enhanced customer interactions and a deeper understanding of their sales process.”
BVoIP helps IT and Managed Service Providers attack voice and unified communications worldwide. Having come out of the MSP space, BVoIP designed its program to not only automate how MSP’s interact with their existing systems and tools but to also assist MSP’s with an offering to standardize their Unified Communications offering to their customers. BVoIP has built integration with MSP industry solutions from Autotask, ConnectWise, ConnectBooster, DeskDirector, BrightGauge, JoomConnect, and others. BVoIP is currently available in North America, Europe, and the Australian / New Zealand Regions. For more information please visit http://www.bvoip.com or on Facebook, Twitter, and Google+.
Tenfold is leading global provider of cloud-based software-as-a-service solutions that help companies integrate their phone systems and customer relationship management systems in a matter of minutes. Tenfold helps companies increase revenue by enhancing customer and prospect interactions, providing a framework for sales, service and support best practices, increasing organizational technology adoption and offering high-level actionable analytics. Tenfold’s solutions are used in a variety of industries including technology, software, financial services, real estate, insurance, wealth management, hospitality and travel, sports and entertainment, automotive, advertising, electronics, recreation, healthcare, agriculture, food services and many more. For more information, visit Tenfold’s website at http://www.tenfold.com.
TenFold and Callinize are registered trademarks of Callinize, Inc. and/or its affiliates.