82% of callers hang up on voicemail and 90% of new business inquiries hang up if you don’t answer the first time
Berkeley, CA (PRWEB) March 08, 2016
Direct Line Tele Response, a U.S. based, award winning Answering Service and Call Center, launches a new WordPress responsive website. The site specifically highlights how their 24/7/365 live answering services provide a work/life balance lifestyle for small business owners, corporate executives and other professionals while simultaneously assisting them in saving money and increasing their competitive edge.
“What makes our services stand apart from our competition is our commitment to excellence in everything we do, every call we take because every call counts. Customers aren’t interacting with a machine, they are interacting with a live virtual receptionist 24/7/365,” says Ken Goldenberg, Direct Line President. “It’s a fact that 82% of callers hang up on voicemail and 90% of new business inquiries hang up if you don’t answer the first time. We specialize in assisting our clients in increasing their productivity by reducing distractions while never missing a call, ever.”
“Being mindful of current technology changes, we thought it was time for a website upgrade.” Although we already had a mobile responsive website, we wanted a new website that would better showcase our products, by providing audio samples of our work,” said Goldenberg. That’s why he turned to the Bay Area web design experts at KO Websites. “It’s important for a company to have a website that is organized and user friendly. Customers need to be able to find the services or products they’re looking for quickly and easily,” says Ken O’Donnell of KO Websites. The new responsive design makes the site fully optimized for mobile devices and different monitor and tablet sizes. Now, anyone can navigate Direct Line’s website and easily find their extensive list of services, blogs, tools, client resources, awards, and even sample call answering samples and view a video about the company.
About Direct Line
Direct Line Tele Response is the most awarded Call Center/Answering Service provider in the state of California and currently ranks in the top 10 nationwide for quality, efficiency and accuracy for professional answering and secure messaging services.
Since 1979, Direct Line has been saving small businesses/start-ups money and assisting many corporate enterprise firms in reducing overhead. Direct Line’s 100% U.S. based professional certified Call Agents provide 24/7 Live Answering services for a variety of industries, from medical practitioners to law offices/legal professionals, government agencies, IT companies and property management offices just to name a few. In addition to phone answering services, Direct Line offers crisis management and emergency response support, enhanced voicemail, HIPAA compliant secure medical answering and order taking services. For more information about Direct Line’s answering and call center services, visit http://www.directlineanswers.com or call 888-365-2424.