Medical & Surgical Clinic of Irving Successfully Implements Chronic Care Management Program

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Medical & Surgical Clinic of Irving now offers a Chronic Care Management program for Medicare patients with chronic conditions. This allows the Seniors to receive additional resources and allows M&SCI to better track their care.

Medical & Surgical Clinic of Irving (M&SCI) is proud to announce that on March 1st, they brought live the Chronic Care Management or “CCM” program in partnership with Allscripts. Effectively managing the care of Medicare patients with chronic conditions takes more than just an occasional face-to-face office visit. Seniors need and deserve outreach, telephone conversations, medication reconciliation and coordination among caregivers, along with other activities. And, that’s just what M&SCI does to ensure the best care for their patients.

CCM allows M&SCI to better track these activities and provides additional resources for their patients. Enrolled patients will now have 24/7 access to care services by telephone. And, the clinicians providing after-hours care will have full access to the patient’s plan of care and medications through the system. In addition to the care patients are already receiving, clinicians conduct a monthly medication reconciliation to audit the medications the patient is taking. This adds an additional layer of safety, ensuring the patients are on the proper doses of the right medications and that drug interactions are minimized.

Medical & Surgical Clinic of Irving is dedicated to the health of their community and providing value-based care. “The goal of CCM is to provide Medicare patients with a customized care plan and regular patient engagement through a Care Manager in order to achieve a healthier patient population. The expected outcomes of reduced ER visits and unnecessary hospital stays or readmissions; better control of chronic conditions like diabetes and high blood pressure and improved medication monitoring will ultimately help reduce the cost of healthcare.” says Jeffry Michael Duke, CPA, Executive Director of Medical & Surgical Clinic of Irving.

The program was successfully implemented after months in development. M&SCI enrolled nearly 75 patients the first week and the feedback has been extremely positive. Additional eligible patients are now being contacted regarding their chronic care management. M&SCI expects to enroll more than 2,500 Medicare and Medicare Advantage patients by August 31, 2016 to offer the highest level of care possible to these chronically ill patients. M&SCI is dedicated to ensuring the best care for all of their patients. This Chronic Care Management program is one more vital service they offer to reach this goal.

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About Medical & Surgical Clinic of Irving
Medical & Surgical Clinic of Irving is one of the largest physician-owned multi-specialty group practices in the metroplex, serving patients from Irving and surrounding communities since 1953. With its focus on high quality, disease prevention, technology advancements and the continuum of medical care, Medical & Surgical Clinic of Irving is well positioned to meet the challenges of healthcare in the decades to come. To learn more, call (972) 253-4200 or visit

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Amanda O'Neal
The Brummitt Group
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