West Corporation Is Spark Ready

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West Unified Communications Services Announces Availability of Cisco Spark

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West Corporation, a leading provider of technology-enabled communication services, today announced the availability of Cisco Spark and Cisco Spark Hybrid Services through its Unified Communications Services line of business. West will deliver Cisco Spark messaging and meeting capabilities from the Cisco Collaboration Cloud and extend and integrate them with West’s proven, fully-capable enterprise voice services, creating a single, unified communications and collaboration solution.

Scott Etzler, President of West’s Unified Communications Services segment, made the announcement to partners and customers at the start of the 2016 Enterprise Connect conference in Orlando. “As part of our enduring and successful partnership with Cisco, we are committed to bringing Cisco’s state-of-the-art solutions to our clients in the mid-market and enterprise space. Cisco Spark and its integration with our voice services provides our clients with another important option and further leverages our extensive expertise and experience within the Cisco ecosystem.” West’s Cisco Spark service and its hybrid solution will be available to clients in a number of global markets are available now, expanding into additional key markets through the balance of 2016.

West’s Cisco Spark hybrid solution will provide enterprise-class voice services through its VoiceMaxx CE platform, hosted by West and delivered as a service. VoiceMaxx CE complements and builds upon the core capabilities of Cisco’s own Hosted Collaboration Solution (HCS) offering, allowing for a highly integrated and reliable unified communications solution when paired with Cisco Spark for messaging and meeting.

“Companies of all sizes need to give employees the tools they need to get great work done—and today that means integrated messaging, meeting and calling,” said Andy Dignan, Senior Director of worldwide sales and go-to-market strategy for Cisco’s collaboration group. “We’re excited to work with West to bring this complete offer to West’s customers.”

To learn more about West’s Cisco Spark Hybrid communications solution see https://www.westuc.com/managed-voice-services/cisco-spark-hybrid or call West’s solution experts at 855.544.0455

About West Corporation
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services that include unified communication services, public safety services, interactive services such as automated notifications, carrier services and agent services.

For over 25 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit http://www.west.com.

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