UbiCare’s Latest White Paper Asks: Are Meaningful Use and Patient Portals Going the Way of the Dinosaur?

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UbiCare’s new white paper, Are Meaningful Use and Patient Portals Going the Way of the Dinosaur?, looks at why some patient portals are falling short and how to improve portal use.

Are patient portals going the way of the dinosaur?

Patient portals—websites allowing patients to easily and securely access their electronic health records (EHRs)—were one of the big recommendations of Meaningful Use Stage 2 (MU2) in 2012. Yet three years into efforts to make portals a universal patient engagement tool, no one is calling them a resounding success.

UbiCare’s new white paper, Are Meaningful Use and Patient Portals Going the Way of the Dinosaur?, looks at why some patient portals are falling short and how to improve portal use. The paper also explores how the APIs recommended in MU3 could complement or replace portal use, as well as the future of Meaningful Use itself.

“Hospitals and healthcare practices have invested tremendous amounts of time, money and effort into developing portals, learning how they work and trying to get patients to access them, too,” said UbiCare CEO Betsy Weaver, Ed.D. “But many patients still don’t know they exist, or—if they do—find them hard to use and not very valuable.”

INFOGRAPHIC: Are Patient Portals Going the Way of the Dinosaur?

Acknowledging the challenges of patient portals, CMS began recommending APIs as another way to connect patients with their EHRs in MU3. But the agency also recently announced that it will gradually move in a new direction, to align with the goals of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). MACRA focuses more on patient engagement and outcomes—and on reimbursing healthcare providers for care that proves successful for both.

What does that mean for patient portals, APIs and Meaningful Use? For the full story, click here to download the white paper. For more information, visit http://www.ubicare.com.

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About UbiCare

UbiCare, an award-winning digital healthcare communications and technology company, creates connections that make us all better.

By building and sustaining effective patient/provider relationships throughout the care continuum, UbiCare reduces unnecessary healthcare costs by up to 30%. UbiCare messaging series essentially turn hospitals and health systems into patient-centered innovators, educating patients and improving satisfaction.

UbiCare earned a Dun & Bradstreet customer-service rating of 93 percent. Clients include Texas Health Resources, Boston Children’s Hospital and the Department of Defense. For more information, visit http://www.ubicare.com.

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