Airrosti Selects TransFirst®-PatientPay™ Paperless Billing Solution

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Leading Operator of Rehab Centers Sees Value of Eliminating Paper Statements

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“Together, we offer physician-managed practices, medical clinics and other healthcare providers, like Airrosti, a proven way to cut the cost, time and frustration of paper billing." - Tom Furr, PatientPay's CEO

Airrosti, a rapidly-growing operator of physical therapy centers with more than 150 locations in six states, has opted to use the paperless billing solution from a collaboration of PatientPay and TransFirst’s healthcare payment processing services, the companies announced today.

“One of our operating philosophies is that ‘we fix pain fast’,” said Caroline Riley, Airrosti Rehab Centers’ Billing Manager. “In managing our growth, the need to embrace the concept of ‘fast’ in back office operations became clear. We found our ‘pain’ to be paper billing, which is inefficient, expensive and impacts negatively on cash flow. PatientPay is aligned with the way Airrosti clients want to handle their financial obligations, by email and online.”

TransFirst and PatientPay formed a strategic alliance to address the needs of healthcare organizations like Airrosti last year. Airrosti, which has facilities in Texas, Oklahoma, Virginia, Ohio, Illinois and Washington, is one of the first companies to take advantage of the TransFirst-PatientPay relationship.

“According to the Centers for Medicare & Medicaid Services, U.S. consumer healthcare out-of-pocket payments are expected to exceed $393 billion by 2018,” said Carl Mazzola, president of TransFirst’s Health and Public Services Sales Division. “Electronic payments have historically been underutilized as a form of payment in consumer healthcare transactions. Airrosti is one of a growing number of healthcare providers that see the value of eliminating paper from their billing processes and going with PatientPay’s paperless solution.”

PatientPay reduces billing costs by as much as 50 percent and secures remittance in 14 days on average, which is about 10 times faster than the typical paper bill payment cycle. PatientPay is the only online billing solution that matches charges to the patient’s Explanation of Benefits, ensuring that what’s been paid, by whom and what’s owed is completely clear, which encourages prompt payment.

“TransFirst recognizes the need to bring better, more efficient billing services to the healthcare sector, which was a key driver of our collaboration,” said Tom Furr, PatientPay’s CEO. “Together, we offer physician-managed practices, medical clinics and other healthcare providers, like Airrosti, a proven way to cut the cost, time and frustration of paper billing.”    

PatientPay works with all leading medical practice management software providers, giving practices the ability to utilize the paperless solution right away. In Airrosti’s case, the in-place application is from Raintree Systems, the leading practice management software provider to physical therapy organizations.

About TransFirst
A leading provider of secure transaction processing services and payment enabling technologies, TransFirst offers innovative products and services designed with financial institution, independent sales organization, healthcare, e-commerce, integrated partners, government and merchant customers’ unique needs in mind. By collaborating with our customers and utilizing strong industry knowledge, we can help them grow their businesses. Built on a platform of personal service, customer commitment and flexible pricing, TransFirst is headquartered in Hauppauge, New York, and has operations facilities in Aurora, Colorado; Broomfield, Colorado; Franklin, Tennessee; and Cypress, California. For additional information, please call 800.745.2659 or visit

About PatientPay Paperless
To view a video that explains the benefits of PatientPay’s Paperless service click here:
How PatientPay Works

About PatientPay
PatientPay creates patient payment solutions that help patients, practices and hospitals and revenue cycle management services better control expenses in today’s healthcare environment. Its solutions yield greater operational and financial efficiency for healthcare providers while giving patients a simple way to manage their healthcare-related financial obligations. The billing, payment and reporting services are HIPAA and PCI Level 1 compliant and eliminate time-intensive, error-prone, manual back-end efforts to process and reconcile paper bills or manage a traditional online portal. PatientPay was founded in 2008 to bring to healthcare consumers the same type of payment solutions they use in retail and e-commerce environments. In 2012 PatientPay was granted three patents (U.S. Patent Nos. 8,155,983, 8,204,764 and 8,214,233) for its innovative process that underpins its solutions, which can be integrated with any healthcare management software. The company is headquartered in Durham, North Carolina. For more information, please visit or call (888) 730-9374.

PatientPay and the PatientPay logo are registered trademarks or service marks of PatientPay. Other marks belong to their respective owners.

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Steve Hoechster
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