Jim Verbist Joins Management Team of Customer Experience and Customer Communications Management Leader Scriptura Engage

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The company announced the appointment of Jim Verbist as their new Professional Services Manager.

Improving customer experience is top of mind for our customers. Scriptura Engage is increasingly involved in an organization’s core applications.

Jim’s appointment is in line with the company’s strategy to not only provide the software Scriptura Engage, but to also deliver full implementation of the customer communications management platform. "His expertise and experience will be hugely beneficial to the future growth and scalability of Scriptura Engage", says Klaas Bals, CEO. "Improving customer experience is top of mind for our customers. Scriptura Engage is increasingly involved in an organization’s core applications. I am sure Jim’s appointment will enable better alignment between customer needs and our solutions."

Jim Verbist brings over 15 years’ experience in project management, service delivery management, project portfolio management and people management. Previous roles include Business Unit Manager Productivity Solutions and Knowledge Manager Technology & Innovation at Tobania, where he worked on future-proof application architectures within the Digital Business Solutions Department.

"I am looking forward to strengthening our relationship with our clients", says Verbist. "In addition to leading our professional team of product consultants, I believe that I can effectively scale the project management division so that it can operate more professionally. In the near future, I plan to contribute to Scriptura Engage’s transition to position itself as a SaaS (Software as a Service) based company."

About Scriptura Engage:

Scriptura Engage, by Inventive Designers, is a platform to improve customer experience through multichannel customer communications. The solution is designed to simplify and improve the client communication processes for companies both small and large. Inventive Designers is proud to serve customers across 17 countries, some of which include: Colt, Sky, Siemens, Suncorp, Acerta, Belfius and Proximus.

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Joke Dehond
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