Jay empowers his teams to take action and fosters a mentality of excellence. This move ensures that our client services and product offerings will be the best in the industry and deliver beyond our clients’ expectations.
Teterboro, NJ (PRWEB) March 15, 2016
Computer Design & Integration LLC (CDI LLC) announced today the promotion of Jay Hussein to AVP, Client Services and Product Management, CDI Managed Services. In this role, Jay will continue to provide leadership over the Project Management Organization and the Cisco Collaboration team for CDI LLC. He will take on leadership responsibilities for the Managed Services client management and product management functions. This organizational shift supports the firm’s commitment to a continued refinement of offerings to deliver hybrid IT solutions that help clients solve their most complex IT business challenges.
With more than 15 years of commercial IT experience, Jay has a history of driving measurable results through the application of business best-practice and intelligent technology solutions, with a focus on customer experience and satisfaction. Prior to his most recent appointment, Jay served as senior director, Network Practice for CDI LLC, where he was responsible for the network, voice and server/desktop lines of the business. In this position, he also served as an account manager, program executive and client advocate.
Jay holds a B.A. in Literature from Eastern Mediterranean University, an M.A. in Literature from the University of California, San Diego and a PhD in Philosophy from the University of Amsterdam. He also holds a PMP certification from the Project Management Institute, ITIL Certification and numerous technical certifications from Cisco and Microsoft.
Before joining CDI LLC, Jay began his career at Global Crossing as a project implementation engineer where he participated in some of the company’s largest and most complex projects. He then spent the next seven years in a leadership position with Morgan Stanley as vice president of Data Network Deployment.
“With sound, enterprise technology experience, combined with his hands-on approach to ensuring continuous service improvement and client satisfaction, Jay was the obvious choice for this position,” said John Carter, president, CDI Managed Services. “As a leader, Jay empowers his teams to take action and fosters a mentality of excellence. This move ensures that our client services and product offerings will be the best in the industry and deliver beyond our clients’ expectations."
About Computer Design & Integration (CDI LLC):
CDI LLC was founded in 1995, with corporate headquarters in Teterboro, NJ, as well as office locations in New York City, Philadelphia, Charlotte and Atlanta. The firm has been recognized as one of the nation’s top 500 IT solution providers offering clients and businesses of all sizes the most up-to-date hybrid IT technology solutions that solve today’s most complex business challenges. CDI LLC continually focuses on achieving client satisfaction by developing and implementing comprehensive and innovative technology solutions that enhance day-to-day business workflow processes. As one of the largest solution providers, CDI LLC combines the required experience, exceptional talent, quality assurance and stability that its clients strive to achieve.
About Computer Design & Integration Managed Services (CDI MS):
Computer Design & Integration Managed Services (CDI MS), a Roswell, GA-based wholly owned subsidiary of CDI LLC, helps companies with stringent IT requirements increase operational efficiencies and reduce cost by providing proactive managed technology solutions at a fixed monthly rate. CDI MS customers show dramatic improvements in essential technology-specific Key Performance Indicators (KPIs), while reducing operational costs by as much as 30 percent.