Delivering an excellent customer experience is a cornerstone of our operational strategy. -Steve Grieco, CEO
Hunt Valley, MD (PRWEB) March 17, 2016
ConnectYourCare, one of the nation’s leading administrators of health savings accounts (HSAs) and tax-advantaged solutions, today announced the appointment of two new senior executives to its leadership team as the company continues to deepen its focus on operational excellence and talent acquisition. Tim Sand has been appointed to Vice President of Operations, and Jennifer Hervy has assumed the role of Vice President of Human Resources.
“We are very pleased to have these two talented individuals join our team,” said Steve Grieco, ConnectYourCare’s Chief Executive Officer. “Delivering an excellent customer experience is a cornerstone of our operational strategy, and Tim’s extensive background will further enable us to develop industry leading service programs and innovations. Additionally, Jennifer’s considerable expertise will allow us to scale and secure top talent as we continue to perform as one of the fastest growing companies in our industry.”
In his key executive leadership role, Sand will oversee client services, account management, call center operations, claims processing, COBRA operations and vendor management. Sand brings extensive experience in technology, implementations, call center administration, operations management and sales and technology partnerships to support sales growth and product strategy.
An industry veteran with 25 years’ experience, Sand most recently served as the Health and Welfare Operations Leader for Towers Watson, overseeing the BenefitConnect platform and shared service teams who supported COBRA. Prior to Towers Watson, Sand worked at AON Hewitt for 22 years where he was responsible for managing the Core Benefits Administration (CBA) platform operations.
Hervy will join the executive team to lead ConnectYourCare’s continued growth and talent acquisition strategy, bringing considerable HR expertise from IT services, security and defense industries. Prior to her role at ConnectYourCare, she served as Senior Director of Human Resources with SafeNet, Inc., a subsidiary of Gemalto. Hervy also spent nearly ten years at AAI Corporation, a division of Textron Systems, where she held multiple HR roles.
As one of the largest and most responsive providers of health care savings accounts and award-winning solutions, our approach to consumer directed health care is rooted in creating better, more efficient connections among the people who provide benefits, the people accessing services, and the people who deliver services. Blue chip organizations across the country turn to ConnectYourCare for our highly rated customer service and best-in-class member experience, advanced educational tools for better-informed choices, acceleration of savings with ROI efficiencies and simplification of processes with brilliant customer-focused solutions. There is a unique solution for every company and we won’t stop working until we connect you with the perfect one.