(PRWEB) March 21, 2016
VoltDelta is happy to announce its participation in the first ever emergency communications interoperability Plugtests in Europe, 14-18 March in Sophia-Antipolis, France.
The event, organised by ETSI and EENA (the European Emergency Number Association) was designed to trial independently and jointly all components of the 112 communication chain based on NG112 networks. During the event, different items of the NG112 chain were put to the test.
VoltDelta participated in the interoperability testing of its next generation PSAP (Public Safety Answering Point) solution. The Plugtest project centred on proving the interworking capability and efficient routing of emergency calls in a SIP based switching environment between a wide range of organisations. The testing also included video calls and use of enhanced location information.
VoltDelta’s emergency services applications and switching solutions offer a well proven approach for any emergency call handling organisation, and this interoperability testing ensures that VoltDelta is able to offer its customers a roadmap for future NG112 support.
We are proud our solutions were part of this event, and to have participated in this learning experience. Improving citizen access to emergency services is in our company’s core mission, and we will continue to optimise our products to do just that.
ETSI produces globally-applicable standards for Information and Communications Technologies (ICT), including fixed, mobile, radio, aeronautical, broadcast and internet technologies and is officially recognized by the European Union as a European Standards Organization. ETSI is an independent, not-for-profit association whose almost 800 member companies and organizations, drawn from 64 countries, determine its work programme and participate directly in its work.
EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.
The EENA memberships include more than 1,200 emergency services representatives from over 80 countries world-wide, 75 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.
VoltDelta delivers cloud and premise-based, multichannel contact centre solutions, intelligent automation and data-driven contact management to optimize the customer journey. We rapidly tailor and integrate our solutions to enable customers to increase revenue, boost retention and reduce operating costs while taking advantage of proven scalability and reliability. VoltDelta is part of NewNet Communication Technologies. For more information, please visit: http://www.voltdelta.com