MoreSteam Hosts Operational Excellence Conference in Vallendar, Germany

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3rd Annual European Users Group Conference
Conference programming generated rich discussion as well as the direct exchange of work experiences recently hosted a gathering of lean six sigma professionals to explore best practices in designing and applying Operational Excellence principles to process improvement and training.  The conference was organized by on the campus of WHU Otto Beisheim School of Management and featured presentations, benchmarking sessions and workshops for OpEx professionals located in Europe and Great Britain.  The participating organizations represented a wide variety of industries including financial solutions and leasing, higher education, automotive, aerospace, shipping, chemicals, logistics, pharma and consulting services.  

Conference programming spanned two days, generated rich discussion as well as the direct  exchange of work experiences on several topics.  The agenda included the following sessions:

  • Professor Arnd Huchzermeier, chaired professor in Production Management at the WHU - Otto Beisheim School of Management, lead a detailed discussion on the topic of great workplaces.   Professor Huchzermeier leads a team of experts who grant the European Best Factory award, and also treated conference attendees to front row seat  for a presentation on world-class "digital" factories incorporating Lean concepts using state-of-the-art technologies.  
  • "Best Factory"  award-winning BMW described their "Journey to Best" including a fierce devotion to communication, thoughtful prioritization and discipline to maintain focus.  
  • MoreSteam provided its on-going research on identifying and applying best practices to build and sustain process improvement capability in the workforce.
  • KMU Praxis tipped off the crowd to the “10 Safe Bets to Down your Six Sigma Deployment”.  Roland Kemmerer’s tongue-in-cheek Top Ten list of "don’ts" opened the floor to stories of best - and worst - practices like lack of program communication, forgetting to plan and poor candidate selection.  These are pains everyone experiences and the MoreSteam conference provided an excellent forum for offering support and insight into navigating OpEx deployments both new and mature.
  • Lutz Tückmantel, MBB, addressed a topic faced by most process improvement deployments:  project completion cycle times.  He surveyed best practices and countermeasures ranging from candidate selection to project tracking methods to help deployment leaders stay on top of open projects.
  • A design exercise followed by a lively discussion on guided process design, facilitated by Bill Hathaway,'s president.  The group discussed how to foster better process design to avoid the re-work of later process problems.

The WHU university and its facilities in Vallendar provided a hospitable and convenient site that allowed conference attendees to indulge in two days of discourse focused exclusively on Operational Excellence topics and practices.  MoreSteam will host the 4th Annual OpEx Conference in 2017.  If you are located in Europe and would like to be kept appraised of information on next year's conference, contact’s Director of European Operations, Kathy Miller (kmiller(at)  Be sure to bring your best ideas and experiences to share.

About is the leading global provider of online Lean Six Sigma training and Blended Learning technology, serving over 2,500 corporate clients and over 50% of the Fortune 500 with a full suite of Lean Six Sigma e-Learning courses, including content available in German, French, Portuguese, Chinese and Spanish.  MoreSteam recommends and provides EngineRoom® data analysis software, TRACtion® online lean six sigma project tracking software, Crucible® online testing, and SigmaSim® online DMAIC simulations and games.  Launched in the year 2000 in response to the high cost of traditional Six Sigma training and data analysis tools, MoreSteam has now trained over 500,000 Lean Six Sigma professionals.  MoreSteam’s mission is to enable people to advance the performance of their organizations by delivering powerful tools for process improvement to the widest possible audience at the lowest price available.

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Ellen Milnes