“At the Institute for Crisis Management (ICM), we find that management denial is the biggest excuse organizations have for not being prepared for the inevitable."
Denver, Colorado (PRWEB) March 22, 2016
“That won’t happen to our company!” “At the Institute for Crisis Management (ICM), we find that management denial is the biggest excuse organizations have for not being prepared for the inevitable,” said Deborah Hileman, CMP, President and CEO. “It is not coincidence that half of organizations don’t have a crisis plan, and that more than half – the unprepared-- will fail within two years after a disaster. Those are startling statistics that can be improved significantly through effective crisis management planning and training.”
The 2015 ICM Annual Crisis Report is a compilation of news and trends and the identification of those industries that were most prone to crisis during the year. Leaders can gain valuable insight on the impact crises have on the organization, the economy and stakeholders. According to the report, the top crisis category in 2015 was mismanagement, followed by white-collar crime, consumer activism, environmental damage, whistle blowers, executive dismissals and discrimination.
The year’s ten most crisis-prone industries were food, energy, automotive manufacturing, transportation, banking, insurance & financial services, education, government agencies, pharmaceuticals and health care.
“Unfortunately, many companies don’t appear to learn from the mistakes of others. The top crisis categories and crisis-prone industries tend to remain fairly consistent from year to year,” she said. Hileman urges leaders to invest in comprehensive crisis communication planning and crisis management training programs to prepare, prevent and mitigate the kinds of crises that impact an organization’s reputation, brand, business and financial performance.
Founded in 1990, the Institute for Crisis Management was one of the first consulting firms in the U.S. to specialize exclusively in crisis management. ICM’s planning, training and consulting services help leaders and organizations through all phases of a crisis, from assessing risks and preparing for them; containing a crisis and mitigating damage with effective communications, and learning from the event and seizing opportunities that arise from the crisis.
Visit the ICM website at http://crisisconsultant.com/crisis-intel-reports/ for a free copy of the report, and to register for the next Crisis Communication Management Certification Course scheduled for May 16-18th in Denver, Colo.