911 ETC Announces E911 Enterprise Clients in All 50 States, Puerto Rico, and Canada

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911 ETC manages E911 for organizations utilizing a multi-line telephone system. 24 states have E911 legislation enacted or pending that impacts organizations.

911 Emergency Telecom Company (911 ETC), a leading E911 services provider, announced that with the addition of Alaska they now provide E911 service for businesses in all 50 states, Puerto Rico, and Canada. 911 ETC helps organizations manage E911, routing outgoing 9-1-1 calls to the correct Public Safety Answering Point (PSAP) along with accurate location information. The company was founded with the mission to help organizations keep people safe in the event of a 9-1-1 emergency. Customers range from Fortune 500 businesses, government, healthcare and education facilities.

24 states currently have E911 legislation that is enacted or pending, affecting the responsibility of multi-line telephone system owners to varying degrees. In some states, such as Florida, organizations are required to be capable of providing location information “down to the desktop.” Many states base location accuracy off of square footage requirements, with 7000 sq. feet being the standard suggested by the National Emergency Number Association (NENA). Business owners in Michigan have until December of this year to comply with legislation or face compliance fines of 5K per offense. A complete listing of state-by-state legislation can be found at http://www.911etc.com/legislation.

“Most states still do not have any sort of E911 legislation in place for phone systems,” stated Larry Scott, President, 911 ETC. “And yet, it’s pretty telling that organizations in all 50 states now utilize our services. The quick migration to VoIP and SIP trunks has complicated the problem, as it presents the very real potential for a 9-1-1 call to route to a PSAP hundreds of miles away from where the call was placed.”

“We hear about the tragedies that occur when emergency responders can’t find the caller from a workplace or school and help is delayed,” he added. “I have to wonder how many have been prevented because the business owner or telecom director made sure 9-1-1 works?”

About 911 ETC
911 Emergency Telecom Company is a leading provider of E911 emergency services for thousands of sites across the United States and Canada, helping organizations meet E911 regulations and keep people safe. Founded in 1997, 911 ETC is widely recognized within the industry for its expertise and ongoing, fully managed E911 service. The company manages exclusive or hybrid E911 solutions for analog, digital, IP, SIP and wireless phones for organizations of all types and sizes. While its services are PBX agnostic, they are certified for Cisco and Avaya systems and validated for Skype for Business.

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Karina Yandell
911ETC
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