[Medforce] gives us the tools we need to maximize our productivity, minimize wait time, and ensure the best customer service possible.
Suffern, NY (PRWEB) March 24, 2016
Medforce Technologies, the leading provider of productivity software in the Home Medical Equipment industry, announced that Lifeway Mobility has selected Medforce’s cloud-based CommandCenter business process management platform and ContentCenter document management system as the backbone of its operations.
“Being on-site at our customers’ locations to provide personalized assessments and deliver expert product recommendations and then following up with timely service is the formula for our success,” said Paul Bergantino, President of Lifeway Mobility. “The Medforce system allows us to connect to all of our vital documentation, forms and workflow activities right from the field and have instant data exchange with employees back at the office. It gives us the tools we need to maximize our productivity, minimize wait time, and ensure the best customer service possible.”
The combination of Medforce’s CommandCenter and ContentCenter bridges the gap between Lifeway’s CRM system and billing software, bringing together assessment tools, proposal development, inventory management and proof of delivery into one centralized location. It allows instant, secure access to critical information for all employees and ensures process standardization, push notifications, and easy monitoring to keep everything on track.
“Medforce is extremely excited to be working with the leadership team of Lifeway, who are true icons and visionaries in the mobility industry,” commented Steve Bainnson, Medforce’s VP of Sales. “Because of our integration capabilities, we are able to act as the hub for all of Lifeway’s operational needs, enabling easy collaboration and providing unprecedented visibility for employees and management. And our products’ flexibility and ability to scale quickly ensure that we will be able to save Lifeway time and money throughout all stages of growth.”
About Lifeway Mobility
Lifeway Mobility is an accessibility equipment supplier providing ramps, stair lifts, wheelchair lifts and bath safety solutions to improve customers’ mobility and independence throughout southern New England. We also offer a variety of transfer aids to assist clinicians and caregivers with patient mobility and safety. Our commitment is to first understand the needs and goals of consumers, patients and their caregivers – and then to identify the appropriate products and services that will meet those needs. To learn more, visit http://www.lifewaymobility.com
About Medforce Technologies
Medforce Technologies provides productivity-enhancing software and services to help healthcare organizations adapt quickly to change and do more with less. Our flexible and highly-customizable document and process management products work across all areas of the business from intake and claims to mailroom, AP and HR, and assist in daily decision making based on real time information and strategic priority. We offer the industry’s most feature-rich software that conforms to your preferred way of operating and returns more time and money to fuel your mission. To learn more about the power of productivity, visit http://www.medforcetech.com