Avoka and eSignLive Deliver Completely Digital Customer Acquisition in Regulated Industries

Share Article

Avoka and eSignLive transform customer engagement, creating an end-to-end digital customer acquisition experience

Together, Avoka and eSignLive are delivering a completely digital customer acquisition experience for regulated industries

Avoka, the leader in digital customer acquisition for financial services companies, and eSignLive, the e-signature choice for business, today announced a partnership that enables financial services firms to keep the customer acquisition process completely digital using Avoka Transact and eSignLive.

The agreement builds on Avoka’s commitment to transform how financial institutions engage with customers by enabling digital account opening, onboarding and loan applications. The integration of eSignLive and Avoka Transact empowers customers to complete the application process from within a single solution, on any device. Banks and insurance carriers can deliver faster time to approval for applications and reduce error rates on forms, thanks to workflow rules and integrated e-signatures.

According to Forrester Research in the September 2015 report, Vendor Landscape: Financial Services Client On-Boarding Solutions, “Financial services firms face a challenging landscape of increased regulation, higher client expectations, greater specialization, and the commoditization of core services. Responding quickly to meet these changing market dynamics will become even more important for financial services firms…These trends put pressure on the client on-boarding process, particularly for high-value client relationships.”

“Avoka’s goal is to help banks, wealth managers and insurance carriers digitally transform their businesses, making it easier for customers to engage with them and increasing customer satisfaction. A point of friction in this process has been keeping the process electronic, without falling to paper to collect a signature,” said Philip Copeland, CEO, Avoka. “Together, Avoka and eSignLive are eliminating these issues, and creating an end-to-end digital customer acquisition experience.”

“eSignLive and Avoka help organizations in regulated markets improve the customer experience while ensuring the highest level of compliance, and delivery of that service anywhere, anytime, on any device,” said eSignLive President, Tommy Petrogiannis.

Avoka Transact enables financial services organizations worldwide to transform how they engage with customers by creating a frictionless omni-channel customer engagement experience across smartphone, tablet, desktop and in branch.

About Avoka
Avoka accelerates customer-centric digital transformation in financial services, government, education, field service and other industries. Avoka Transact creates seamless omni-channel customer experiences that increase business agility and accelerate customer acquisition. Avoka was founded in 2002 and has digitized over 100 million transactions for 150+ global clients. Avoka is based in Broomfield, CO, London, England and Sydney, Australia. Visit us at http://www.avoka.com/.

About eSignLive™ by VASCO®
eSignLive ™ is the electronic signature solution behind some of the world’s most trusted brands. Regulated industries and top analyst firms recognize eSignLive’s products and services for their ability to balance the highest levels of security and compliance with ease-of-use while automating any process – from the simplest, internal signing workflow to the most complex, customer-facing transactions. Available in the cloud and on-premises, the eSignLive solution offers a scalable platform to support an organization’s digital transformation strategy across the enterprise – today and tomorrow.

eSignLive is the trade name of Silanis Technology Inc., a VASCO group company. VASCO Data Security International Inc., a global leader in authentication, electronic signatures and identity management, enables more than 10,000 customers in 100 countries to secure access, manage identities, verify transactions and protect assets across financial, enterprise, e-commerce, government and healthcare markets. Learn more at http://www.esignlive.com.

For media and analysts: To set up a briefing with Avoka, please contact Clare Rhodes at avoka(at)articulatecomms(dot)com.
For sales: Please contact Don Bergal at dbergal(at)avoka(dot)com

Media Contacts
Articulate Communications for Avoka
Clare Rhodes
crhodes(at)articulatecomms(dot)com
(212) 255 0080

Avoka
Don Bergal, CMO
dbergal(at)avoka(dot)com
(720) 316- 1994

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Don Bergal
Avoka
+1 720-316-1994
Email >

Clare Rhodes
@avokatech
Follow >
Visit website