User lifecycle management is becoming an increasingly important concern for DSPs globally, and UXP Systems has proven it can address this challenging issue.
Toronto, ON (PRWEB) March 30, 2016
Industry analyst firm Stratecast Frost & Sullivan has selected UXP Systems, the leader in User Lifecycle Management for operators, as a top global ‘10 to Watch' ODAM (Operations, Orchestration, Data Analytics & Monetization) company for 2016. As part of their report on Change, Innovation, and the Communications Industry, Stratecast chose UXP Systems for their focus on meeting critical business challenges and delivering innovative solutions that help CSPs transform operations, address new business needs, and improve the customer experience.
As CSPs transform to become Digital Service Providers (DSPs), the systems they have in place for business operations cannot manage the digital identities of individual users. UXP Systems MINT Digital Experience Engine enables CSPs to manage the digital lifecycle of every user consuming services —not just the account holder responsible for the bill. By overlaying existing legacy systems, MINT allows operators to expand the audience by adding group management, delegation, revocation, roles and sharing, entitlement and more, as part of an end to end business process framework.
“Stratecast believes UXP Systems is a company to watch in 2016 and beyond,” says Karl Whitelock, Global Director Strategy – Operations, Orchestration, Data Analytics and Monetization (ODAM) at Stratecast. “We expect continued success from UXP Systems as they change the way operators understand and enable the digital identities of individuals on their journey to be digital service providers. User lifecycle management is becoming an increasingly important concern for DSPs globally, and UXP Systems has proven it can address this challenging issue."
The MINT Digital Experience Engine works above existing billing, customer care and identity management systems to manage customer relationships beyond the billing account. MINT enables operators to manage each users’ lifecycle, provide federated access via a single digital ID and capture multi-service user activity data. This allows operators to bring new services to market quickly while maintaining frictionless on-boarding and market-leading user journeys across all services. It increases CSP competitiveness, lowers transformation costs and maximizes the ability to monetize services now and in the future.
“We are pleased to be recognized by Stratecast for our contributions in helping operators tackle key challenges in their digital transformation” says Jim MacDonald, VP Global Marketing at UXP Systems. “We have struck a chord with operators who are challenged to offer service experiences many users have grown to expect from competitive OTT offerings. User Lifecycle Management is the key that enables them to deliver digital service experiences without having to entertain expensive and time consuming changes to their existing back end systems. MINT transitions them to Digital Service Provider status faster and considerably more economically than trying to do it themselves or trying to transition their existing B/OSS systems.”
About Stratecast Frost & Sullivan
Stratecast collaborates with clients to reach smart business decisions in the rapidly evolving and hyper-competitive Information and Communications Technology markets. Leveraging a mix of action-oriented subscription research and customized consulting engagements, Stratecast delivers knowledge and perspective that is only attainable through years of real-world experience in an industry where customers are collaborators; today's partners are tomorrow's competitors; and agility and innovation are essential elements for success.
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, they have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. For more information, visit http://www.frost.com.
About UXP Systems
UXP Systems is the industry leader in user lifecycle management. UXP Systems’ Digital Experience Engine powers the digital user lifecycle as operators transform to a seamless, digital world of entertainment, communications, and connected life services. Their User Lifecycle Management™, Multiservice Gateway and UXDR® Insight modules are transforming service experiences for operators like Cable & Wireless, Rogers Communications, TELUS and CenturyLink in order to simplify user journeys while unifying and personalizing access to digital services for every household user. UXP Systems’ Digital Experience Engine innovates above existing legacy systems to transform the user experience, enabling frictionless user registration and device on-boarding, new user acquisition models, delegated user access and individual user profiles across all screens and services. For more information, please visit http://www.uxpsystems.com/.
UXP Systems Media Contact
Jim MacDonald
VP, Global Marketing
T: +1 416-358-1540
E: jim.macdonald(at)uxpsystems(dot)com
