With the success of FieldAccess for our service technicians, we wanted to be able to do the exact same thing for the project team
Irvine, CA (PRWEB) March 31, 2016
AirTron Canada has operated for over 50 years providing HVAC/BAS installation, maintenance and service across Canada. For over two years, AirTron Canada field service technicians have been completing work orders on their mobile devices using FieldAccess, a FieldConnect application that simplifies data entry in the field and integrates with AirTron Canada’s ERP system Dynamics SL. “On the service side of our business, all of our service work order information flows to and from the field electronically,” states Michel Lefebvre, National Support Specialist. “We pay our technicians on a weekly basis. FieldAccess lets us run a report to review technician time and pass it off to payroll. The process takes half an hour. Before we had FieldAccess, the time review and approval process took hours.”
Michel chose FieldConnect to also eliminate the manual time entry for project-based technicians to track time and materials used for installation work. “With the success of FieldAccess for our service technicians, we wanted to be able to do the exact same thing for the project team,” says Michel. Now, 150 of Airtron Canada’s implementation technicians complete their project time entry through FieldProject.
Michel concluded, “If you’re looking for a one-stop-shop to complete work orders in the field for service work or to capture time and materials against project work, I recommend FieldConnect. I’ve been very pleased with what we’ve accomplished in the time we’ve been using FieldConnect products.”
Since 2002, FieldConnect has provided mobile solutions designed around the needs of field service organizations – from your field engineers to your dispatchers, to the back office, and your end-customers. FieldConnect provides mobile field service software to best-in-class field service organizations, driving service department revenue and removing inefficiencies. http://www.fieldconnect.com
About AirTron Canada
Airtron Canada is a national provider of HVAC, Building Automation Systems and Energy Services for Canadian businesses. We leverage deep knowledge and experience in buildings, mechanical systems and energy management to help our customers protect their investments and keep their facilities operating at full potential. From preventive maintenance plans, through to scalable, comprehensive services strategies and installation services, our commitment to over-performing and earning the trust and confidence of our customers remains the same. http://www.airtroncanada.com/