The University of Kansas Hospital Chooses Voalte for Enterprise-Wide Clinical Communication and Alert Notification

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Voalte Smartphones Replace Cisco Phones and Vocera Voice Badges

University of Kansas Hospital

Our results show patient call response time improves by 24 seconds when using Voalte solutions, said Drew Rush, Project Manager at The University of Kansas Hospital.

Voalte, the leader in healthcare communication technology, today announced The University of Kansas Hospital in Kansas City, a world-class academic medical center, selected Voalte smartphones to replace legacy Cisco phones and Vocera voice badges for clinical communication. The multiphase project involves rolling out Voalte solutions on 1,355 Apple® iPhone 6S smartphones across 50 units with a total of 623 patient beds. More than 3,500 staff and resident physicians will communicate and receive Phillips physiological monitor and Hill-Rom nurse call alerts via their Voalte smartphones. Approximately 500 physicians and others working outside the hospital will connect to the care team using secure texting via Voalte Me™ on their personal smartphones.

The enterprise-wide expansion of Voalte Platform comes after a successful pilot on the hospital’s Neuroscience/ENT Progressive Care Unit.

“During the initial deployment, the Voalte system was part of a significant improvement in our patient call response times, which in turn increases patient satisfaction,” said Drew Rush, Project Manager at The University of Kansas Hospital. “Our results show patient call response time improves by 24 seconds when using Voalte solutions.”

Voalte connects the entire care team with a unified directory that clearly indicates roles, and shows at a glance who is available or busy. Nurses and other caregivers send secure text messages, manage physiological alerts sent by devices at the patient’s bedside, and make voice calls, all on the Voalte smartphone. Physicians communicate efficiently with the care team while ensuring HIPAA compliance and keeping protected health information private.

“Voalte protects private information via a secure server,” said Linda Nagel, the hospital’s Operations Capital Projects Manager. “The clinician can be specific via text message, and the person receiving the message can see the patient’s needs immediately and respond as necessary.”

“The University of Kansas Hospital and other medical centers seeking a comprehensive communication platform recognize that Voalte is the only vendor to successfully scale smartphones across the entire enterprise,” said Trey Lauderdale, Voalte Founder and CEO. “We’re looking forward to helping the hospital’s caregivers continue to deliver a remarkable patient experience, while integrating secure communication with their nurse call and physiological monitor alerts.”

About Voalte
Voalte develops smartphone solutions that simplify caregiver communication. As the only company to offer a comprehensive Mobile Communication Strategy, Voalte enables care teams inside and outside the hospital to access and exchange information securely. Voalte customers benefit from a solid smartphone infrastructure that supports their existing systems and expands to accommodate future technologies.

Founded in 2008, Voalte is a privately held company based in Sarasota, Florida. Over 75,000 caregivers use Voalte products every day. For more information, visit or follow @Voalte on Twitter.

About The University of Kansas Hospital
The University of Kansas Hospital is the region’s premier academic medical center, providing a full range of care. The hospital is affiliated with the University of Kansas Schools of Medicine, Nursing and Health Professions, and their various leading-edge research projects. The constantly growing facility contains 746 staffed beds (plus 24 bassinets) and serves more than 31,000 inpatients annually. Twelve of its medical and surgical specialty areas are ranked nationally by the U.S. News & World Report “Best Hospital” lists, including Cancer (#29), Cardiology & Heart Surgery (#21), Diabetes & Endocrinology (#20), Ear, Nose & Throat (#17), Gastroenterology and GI Surgery (#24), Geriatrics (#16), Gynecology (#38), Nephrology (#33), Neurology & Neurosurgery (#12), Orthopedics (#33-Tied), Pulmonology (#12) and Urology (#36). The cancer program is part of The University of Kansas Cancer Center, a National Cancer Institute-designated program. The hospital has received Magnet nursing designation, reflecting the quality of care throughout the hospital, an honor awarded to only 6.6 percent of the hospitals nationwide. The hospital also houses the region’s only accredited burn center, the area’s only nationally accredited Level I Trauma Center and the area’s first Advanced Comprehensive Stroke Center recognized by The Joint Commission. For more information, visit

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