Head Technical Support, Balaji Shankar Celebrates 15 Years of Service

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The head of technical support for one of the nation’s top cPanel hosting software companies has reached a new milestone.

Representatives with BuycPanel ( announced today that Head of Technical Support, Balaji Shankar, is celebrating 15 years of service with the company.

“We’re so proud and thankful to have Balaji as a key member of our company for 15 years,” said Jamison Oconnell, customer service supervisor and spokesperson for BuycPanel.“

With Shankar’s help and tireless service over the years, BuycPanel, is now listed as the highest rated cPanel distributor based on ratings and reviews from Hosting Partner Directory. The company has more 1,600 votes and 4.9-star rating.

cPanel is a web-based client interface. It allows users to monitor things like disk space and bandwidth usage. cPanel also gives the client the ability to manage his own passwords, mail accounts, FTP accounts, sub domains, error pages, protected directories and files, MySQL databases, cron jobs, redirects, and more.

One of BuycPanel’s clients identified as Ben Classen of Digital Marketing Manager, Chrysler Group LLC., said he believes the high rating and listing of BuycPanel is right on the money.

“ is truly the No. 1 cPanel license distributor in the world in my opinion,” said Classen. “Every interaction with the company has been efficient and directly addressed my question or need I have never waited longer that 15 minutes for a response back on my tickets. I will never choose another company to purchase my licenses from! From a competitive standpoint, their solutions are simply better than any other I have seen. I highly recommend them.

In addition to aiding with great customer reviews, Shankar has also been instrumental in helping the company with average support response times of 10 minutes.

“We are open to serve your internet needs 24 hours a day, seven days a week, and we can only do this with great employees, so we’re honored to celebrate this milestone of 15 years with our company,” Oconnell said. “We are able to offer the lowest rates around along with free installations and free 24/7/365 support. BuycPanel also offers a price match guarantee on any external license from any authorized cPanel distributors. We offer many exclusive cPanel addons only found here at BuycPanel.”

The company spokesperson went on to note that BuycPanel’s cPanel and WHM software package make life easier for web hosts and the website owners they serve. It offers user-friendly, powerful tools that perform essential tasks quickly, easily, and reliably. BuycPanel also provides an intuitive interface to help website owners manage their sites, while WHM automates server management tasks for server administrators. Together, they reduce overhead by simplifying complex tasks and allowing customers to manage their own accounts.

“We can’t thank our Head of Technical Support, Balaji Shankar enough for helping us offer and provide the great service that our customers receive,” Oconnell said.

For more information, please visit

About BuycPanel

BuycPanel is the largest and most trusted external cPanel distributor in the world.

cPanel and WHM includes the latest technologies to help keep your server secure. Our software offers virus protection, rootkit detection, and a host of other tools to allow you to lock down your server. It even helps protect against current threats such as XSRF (“sea surfing”) and XSS attacks.

Source: BuycPanel


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