The help desk feature is, just like the asset management part, fully configurable, flexible and scalable.
(PRWEB) April 14, 2016
Lansweeper released the latest version of their network management software, Lansweeper 6.0. The main enhancement? From version 6.0 onwards, the IT asset management tool includes an integrated help desk & ticketing system. At its core, the Lansweeper help desk is a means to efficiently communicate with people in- and outside of your company. It offers a robust ticketing system that enables people to ask each other questions and request support. The help desk feature is, just like the asset management part, fully configurable, flexible and scalable.
Aside from the help desk feature, release 6.0 also includes a knowledge base to share articles on a variety of topics. On top of that, it bolsters a calendar to keep track of meetings, vacation days, scheduled maintenance and more. All improvements and additions focus on expanding the overall functionality of the software and complementing existing features, working towards an all-round network management solution.
Lansweeper is a private software development company with the mission to offer an affordable and user-friendly network management solution. Its core product, Lansweeper, enables you to manage a complete inventory of all IT assets, software, and changes within. Automated software deployment, active directory integration, and license compliance are some of the key functionalities of the software, which are now accompanied by the new help desk feature.
Checking Lansweeper 6.0 out is completely free of charge and doesn’t require you to enter any personal information. Kick-off prices and a full trial version make it absolutely worthwhile browsing to the website.