What a telecom company found out about Nigerian expats' habits and choices.
Awesome! Good service. (Michael Iduda on Trustpilot.com)
Atlanta, Georgia (PRWEB) April 18, 2016
A recent study carried out by TelephoneNigeria.com, the website dedicated to Nigerians worldwide, points out several interesting aspects about Nigerian expats: the countries where the largest ethnic communities live, how often they call home and what it means, their average call duration, what affects their long-distance communication and how often they send a gift home. The report was carried out by TelephoneNigeria.com on thousands of Nigerian customers who use the service for their international calls and top ups to Nigeria: http://telephonenigeria.com/
Only in 2007, there were around 150,000 Nigerians in the USA and 90,000 in United Kingdom, but they reached different corners of the world audaciously. The report shows that the largest Nigerian groups are in the US, UK, Canada, Ireland and New Zealand.
Another interesting phenomenon is that these strong waves of Nigerian from US, UK, Ireland, Canada and New Zealand have family members who have immigrated to less developed countries such as: Ghana, South Africa and Liberia. So, besides crediting mobiles in motherland Nigeria, they also send mobile credit to their relatives living in the African countries just mentioned.
Many Nigerians who live in the big states have the habit to top up their relatives' mobiles in countries like Ghana, South Africa and Liberia besides the family back home in Nigeria. The process takes place online, in less than 1 minute, on TelephoneNigeria.com. They send a top up once a month on average, and also benefit of regular promotions.
The fact that Nigerians send mobile credit constantly, to a friend's or a relative's mobile says a lot about their precious networking, kind support for their loved ones despite the distance as well as their technical preferences.
They seem to appreciate online gifts, easy to use interfaces and fast online actions, and are really demanding when it comes to fairness and loyalty bonuses. On TelephoneNigeria.com, it takes few seconds only to credit a mobile abroad and get Thank You points for personal use without any hassle and any extra investment. Mobiles pertaining to all major networks in Nigeria can be refilled from abroad on TelephoneNigeria.com: Airtel, Etisalat, Glo or Globacom, MTN Nigeria, Visafone.
Another surprising finding in the study powered by TelephoneNigeria.com is that Nigerians call home more often than Latinos. On average, they call Nigeria landlines or mobiles 2 or 3 times a day, which places them among the most chatty ethnic group so far. Besides their talkative spirit, there seems to be another good explanation for that. The unique rate for international calls to Nigeria is 3.9¢/min, which is a very low price on the global market. It is an important factor that influences a lot the long-distance communication among Nigerians worldwide.
$5 Voice Credit on TelephoneNigeria.com brings as much as 128 minutes to mobiles or/and landlines in Nigeria. The best rate to call Nigeria landlines and mobiles though remains 2.5¢/min. It is available with Nigeria 500 or Nigeria 1000 monthly plans. As the name suggests, Nigeria 500 includes 500 minutes to call Nigeria (mobiles and landlines there) for as little as $12.49. Nigeria 1000 comprises 1000 international minutes to call Nigeria for $24.99 a month. Both have been tailored to match the chatty needs of the Nigerians who are not shy when it comes to communicating with their closed ones.
The duration of the calls Nigerians make home to Nigeria is 8 minutes on average. This is a lot if we compare it with the call duration of other ethnic groups.
Nigerians do not have a favourite time of the year when they spend more time on the phone. Actually they do not really afford that, or at least the market does not encourage it. Powerful local market changes determine frequent price fluctuations on calls to Nigeria. So, it is hard to see a clear seasonal peak.
Many Nigerians talk about the reasons they have picked TelephoneNigeria.com to make their international calls and top ups to Nigeria, Their feedback on such review platforms like Truspilot.com point to several strong points of this service.
-Multiple actions are possible using the same account; for example, a Nigerian expat can buy Voice Credit for his/her calls to Nigeria, and occasionally top up a mobile in Nigeria or elsewhere in the world, using the same account.
-There are 3 different ways to call and text with and without Internet access: a smartphone app for Android and iOS, called KeepCalling, access numbers that require no Internet access and can be used from landlines, payphones, smartphones and old generation phones; and Web Call desktop app that requires no download (available in one's account) for calls from PC to phone.
-There are free features that make the calls resemble local calls in terms of price, dialing, phone Contacts import and connection.
-Thank You points are awarded on every purchase, and once they amount to 1000 they can be converted into free calls.
-Rates are the lowest on the global market, while call quality is high.
-All transactions and last month's Activity are available in the online account.
-The Monthly Plans are flexible; they can be cancelled whenever needed, with no penalties. Plus, one can upgrade or downgrade from one plan to another.
-The Voice Credit balance never expires.
-There are no hidden fees on any of the products (Voice Credit, Monthly Plans, Mobile Recharge)
-Promotions and other goodies are shared or advertised on Facebook, where the Nigerian community is growing daily: https://www.facebook.com/TelephoneNigeria/
TelephoneNigeria.com is an interactive website designed by KeepCalling, a global telecommunications company registered in 2002 in USA. Presently, KeepCalling provides its services to hundreds of thousands of consumers and businesses, with a focus on customer satisfaction. KeepCalling has been listed by Inc 5000 as one of the fastest growing companies in the USA for 5 consecutive years. In 2015 the company registered a revenue increase of over 200% from 2011 to 2014.