OTRS Group Presents OTRS Business Solution™ 5 at “The Ultimate Service Management Delivery and Approach” Event in Malaysia

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“The Ultimate Service Management Delivery and Approach" event, hosted by service management software provider OTRS Group and information security company Infowatch, takes place on April 21, 2016 in Kuala Lumpur, Malaysia.

Ticket system provider OTRS Sdn. Bhd. with Managing Director Chee Peng Lee

Chee Peng Lee, Managing Director of OTRS Sdn. Bhd.

Our event, hosted by two of the best companies to specialize in information security, service management, and information flow, helps businesses understand these issues and shows solutions that are easy to implement and economically priced.

OTRS Group, the world’s leading provider of open-source and cloud-based service management software solutions, today announces the upcoming presentation of OTRS Business Solution™ 5 at “The Ultimate Service Management Delivery and Approach” event on April 21, 2016 in Kuala Lumpur, Malaysia. OTRS Sdn. Bhd., the Malaysian subsidiary of OTRS Group, will host the event in cooperation with information security company InfoWatch. OTRS Sdn. Bhd will show visitors the new features of its service management software solution OTRS Business Solution™ 5. Released in November 2015, the new version improves service desk work in the field with a new responsive design and an SMS gateway and provides automated, professionally designed reports to customer service team leaders and management.

The event is free of charge, but only limited seats are available. Interested visitors can register here:
http://registration.k-now.com.my/index.php/registration

“In today’s highly connected world, businesses in Malaysia need to understand how to protect confidential data and control information flow - both inside and outside their corporate networks,” said Chee Peng Lee, General Manager of OTRS Sdn. Bhd. “Our event, hosted by two of the best companies to specialize in information security, service management, and information flow, helps businesses understand these issues and shows solutions that are easy to implement and economically priced.”

The event will demonstrate how OTRS Business Solution™ 5’s new features offer businesses more transparency and efficiency for their internal and external communication, business processes, and information flow. InfoWatch will also present their integrated solution Infowatch Traffic Monitor Enterprise, which helps businesses combat information leaks and internal threats.

A detailed agenda can be found here

Interested visitors can register here:
http://registration.k-now.com.my/index.php/registration/form/kS8SOrazTm7Cw4zJZ79dgwCvYMsawDtmsTg7_pmC3MM

About OTRS Group
OTRS Group is the vendor and world’s leading provider of the open-source OTRS Service Management Suite, including the on premise and cloud-based versions of the OTRS Business Solution™, as well as the OTRS Help Desk software and the ITIL® V3-compliant IT Service Management software OTRS::ITSM. With subsidiaries in the US, Hong Kong, Malaysia, Mexico and Brazil, OTRS Group offers managed services as well as training seminars, service support, consulting and software development to businesses that wish to increase the efficiency of their service management while saving costs and resources. Key customers include industry leaders such as NASA, IBM, Hewlett Packard, Lufthansa, Boeing, Porsche as well as 150,000 other organizations worldwide. OTRS is available in 36 languages, offers a fully responsive design to be used on every mobile device , and is used by 60 percent of the DAX 30 companies. Find out more about OTRS and our services at http://www.otrs.com

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Josephine Günther
OTRS AG
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