Research Carried Out by in April Unfolds 6 Truths about Haitian Diaspora

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Research carried out by revealed interesting facts about Haitian expats in regards to countries they migrate to, ways they support their families, time spent on the phone, frequency of their long-distance communication with their family, etc.

What a Telecom global company found out about Haitians abroad.

The service was very accurate. My husband received the minutes right away in Haiti. (Valentine on

A recent study powered by, the website dedicated to Haitian expats worldwide, has recently released a report that depicts some interesting data about their migration preferences and habits. The research was carried out on thousands of Haitian customers of who use the service for their international calls and top ups to Haiti:

The report outlines the migration hotspots. The largest communities of Haitian expats live in the USA, Canada, France, Spain and Puerto Rico. In 2007, there were over 400,000 Haitians registered in the USA, almost 55,000 in Canada and more than 20,000 in France according to the database. Migration waves intensified in the last years, so numbers must be higher now.

Another finding is that Haitians outside their mother country call someone back home almost daily. On average, results can be generalised to 1 call per person every two days. An important factor that influences the frequency of international calls made by Haitians is the rate on In USA dollars, it is 19.9¢/min to call landlines in Haiti and 24.9¢/min to call mobiles there, no matter the country where the call is originated.

Haitians spend 5 minutes on average talking to their loved ones. Updates, news, complaints, confessions, appraisals, they are all a good phone topic in Creole and Haitian French.

Haitians use not only one, but three types of different calling methods and are well updated with the latest technology:

-Many place calls to Haiti using access numbers that do not require Internet access and work like a virtual calling card
-Some use KeepCalling app installed for free on their smartphones
-Fewer than the two categories above make calls from PC to any phone using a PC app called Web Call; it requires no download and can be found in one's free account with

Gifts are something Haitians don't avoid at all. On the contrary. When they live abroad, they top up a mobile in Haiti monthly. On, mobile credit can be sent to mobiles in Haiti using Digicel, Natcom or Voila.

In conclusion, Haitian-origin expats support their families and friends back home constantly. They not only send money and material gifts, but also mobile credit for several good reasons. It takes less than 1 minute to refill a mobile miles away. The credit gets to the Haitian relative or friend instantly. Plus, there are almost weekly promotions on top ups to Digicel, that bring plenty of extra free credit for local and international calls, sometimes even data, without any hassle and any extra investment.

One last interesting thing is that Christmas is the peak of the talking season for Haitians and their friends and families back in Haiti. It is around this time, that they call home more than usually. Otherwise, a strange phenomenon takes place. During such holidays as the Carnivale, they tend to call less than usual. They actually pause for 2-3 days.

Many Haitians talk about the reasons they have chosen over other services to make their international calls and top ups to Nigeria:

-Multiple actions are possible using the same account; for example, a Haitians expat can buy Voice Credit for his/her calls to Haiti, and occasionally top up a mobile in Haiti or elsewhere in the world, using the same account.
-There are 3 different ways to call and text with and without Internet access: a smartphone app for Android and iOS, called KeepCalling, access numbers that require no Internet access and can be used from landlines, payphones, smartphones and old generation phones; and Web Call desktop app that requires no download (available in one's account) for calls from PC to phone.
-There are free features that make the calls resemble local calls in terms of price, dialling, phone Contacts import and connection.
-Thank You points are awarded on every purchase, and once they amount to 1000 they can be converted into free calls.
-Rates are the lowest on the global market, while call quality is high.
-All transactions and last month's Activity are available in the online account.
-The Voice Credit balance never expires.
-There are no hidden fees on any of the products (Voice Credit, Monthly Plans, Mobile Recharge)
-Promotions and other goodies are shared or advertised on Facebook, where the Haitian community is growing daily: is an interactive website designed by KeepCalling, a global telecommunications company registered in 2002 in USA. Presently, KeepCalling provides its services to hundreds of thousands of consumers and businesses, with a focus on customer satisfaction. KeepCalling has been listed by Inc 5000 as one of the fastest growing companies in the USA for 5 consecutive years. In 2015 the company registered a revenue increase of over 200% from 2011 to 2014.

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Aura Badiu
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