Startups and Fast-Growing Companies Now Have Scalable Way to Automate and Outsource Like Large Enterprises

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CloudFactory’s new offering makes it easy and affordable for startups and fast-growing companies to automate and outsource routine, back-office work through an on-demand workforce.

CloudFactory Nepal

CloudFactory is changing how the world works

We’ve been relentlessly focused on making it easy, fast and simple to get started with CloudFactory.

CloudFactory, a company that provides businesses with an on-demand workforce to automate and outsource routine work announces the launch of a new product offering that allows more businesses to take advantage of an emerging trend in automating and outsourcing their routine and repetitive, back-office work. CloudFactory is at the forefront of this trend by enabling businesses to connect to previously untapped cloud labor pools across the globe who consistently provide high quality results. Their customers connect to CloudFactory’s workforce through their cloud-based platform that automates certain tasks, monitors worker reputation and manages quality in a way that scales.

“Empowering startups and other fast growing businesses to take advantage of this critical shift in the future of work has been an obsession for us,” says Mark Sears, CEO and Founder of CloudFactory. “We see this trend taking hold across many industries now, even those that have been skeptical of the Business Process Outsourcing (BPO) movement.” CloudFactory’s newest suite of solutions makes the benefits of cloud labor more convenient and affordable, allowing many more businesses to scale their operations faster and smarter by leveraging talent that is vetted, trained and managed by a trusted partner.

CloudFactory’s new product suite allows companies to engage a curated, on-demand workforce for routine, back-office work in three ways: by people, by project, or by business process on a monthly subscription basis. Pricing calculators are available on their website to estimate costs and are designed to make getting started with CloudFactory fast and simple. "We’ve been relentlessly focused on making it easy, fast and simple to get started with CloudFactory. On our newly redesigned website customers can easily determine which solution fits their needs, calculate estimated pricing and chat instantly with a Solutions Specialist,” explains Sears.

“Ever since we launched CloudFactory in 2012 we have been trying to connect really talented people from around the globe with opportunities for meaningful work. This has been the real strength behind our early success,” adds Robina Maharjan, CloudFactory’s Director of Global Workforce. “We obsessively seek out talent ‘hotspots’ that allow us to connect our customers with well educated and highly motivated people ready to contribute to the global economy.”

“We believe that talent is equally distributed around the world but opportunity is not,” explains Maharjan, who is based in CloudFactory’s largest operations center in Kathmandu, Nepal. CloudFactory has been a leader in the Impact Sourcing movement which focuses on hiring people who have limited opportunity for employment. CloudFactory goes beyond this by investing into the personal and professional lives of their workforce, believing that many of them will go on to be the next generation of leaders that make their communities, and their nations better.

CloudFactory began in Nepal, and has expanded into Kenya with other locations already being vetted for future expansion. “There are so many hotspots of talent in the world.” concludes Maharjan. “When properly trained and equipped, the talented people we’re finding have proven time and again to add value to our customers and to their communities. It’s been truly inspiring to see this play out.”

“Companies like CloudFactory who embrace Impact Sourcing see higher quality work and better productivity while providing benefits that are tangible and sustainable in alleviating poverty in the developing world,” Mamadou Biteye, Managing Director, Kenya Regional Office, Rockefeller Foundation.

Until now, the benefits of BPO have largely been realized by large enterprises who have big budgets and resources to shoulder the burdens of management. Now, with CloudFactory’s new product suite, that reality is changing, and, just like other traditional models that have been disrupted, technology is the driving force behind this shift in how businesses get work done.

Technology infuses all aspects of CloudFactory’s offering, operations and culture. It is how they recruit, hire, train, manage and measure their workforce. “We fundamentally believe that the future of work lies in the ability of businesses to find the perfect mix of human and machine intelligence,” adds Sears. “Our commitment to technological innovation is what allows us to offer easy access to an on-demand, global workforce that solves significant operational realities for our customers.”

Learn more about CloudFactory by visiting

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Courtney Wilson
since: 09/2010
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