Payscout Enters Relationship with Insperity to Increase Employee Loyalty

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Employee loyalty plays a vital role in the health of an organization. Over half of all Americans report being unhappy at work; global payment processing provider Payscout has taken steps to ensure that employee loyalty is strong within the organization by working with HR and business performance solutions provider Insperity.

Payscout CEO, Cleveland Brown, comments on building a relationship with human resources and business solutions provider, Insperity.

We’ve received positive results by maintaining a supportive environment within all of Payscout’s domestic and global branches, and our relationship with Insperity is sure to perpetuate and expand our thriving company culture.

Global payment processing provider Payscout has entered into a relationship with Insperity, a leading provider of human resources (HR) and business performance solutions. Payscout helps small-to-medium-sized businesses (SMBs) and enterprise level corporations expand into global markets. The company is now assisting in its own expansion by increasing employee satisfaction through a new relationship with Insperity. As employee satisfaction plays a major role in the overall health of a company, Payscout sees it as a priority to ensure the level of employee engagement and retention remains strong.

Investing in employee happiness and wellbeing has been proven to impact a company’s bottom line. Per a recent Gallup survey, only 13% of employees are actually engaged at work; poor employee engagement costs U.S. companies approximately $450-$500 billion per year. Additionally, a study conducted by the University of Warwick showed that happy employees were 12% more productive, while unhappy employees were 10% less productive than their counterparts. (1) Moreover, a recent study conducted by the Conference Board found that 52.3% of Americans are unhappy at work. This finding was based on several criteria, including job security, health plan, retirement plan, wages, and promotion policy. (2)

“We are pleased that such a dynamic and fast-growing company as Payscout has selected Insperity as its human resources provider,” said Steve Arizpe, Insperity executive vice president of client services and chief operating officer. “Payscout recognizes that employees are its greatest asset, which aligns well with our goal to support companies with their people strategy and take their business to the next level.”

Insperity will provide Payscout with time and attendance tracking, employee training and development, employee benefits management, pre-employment screening, performance management, and employee engagement surveys. Additionally, through its relationship with Insperity, Payscout will be able to build better and more comprehensive benefits for all employees, including $1,500 toward adoption assistance, and $1,500 toward education stipends annually. Knowing that happy employees make for happy customers, Payscout also will now offer employees 100% coverage for dental, vision and health—a rare benefit in Payscout’s industry – as well as many others, proving that once again Payscout is thinking outside the box.

“We believe HR is about people versus process, and that it is our responsibility to constantly earn employee loyalty. We strive to create a work environment that inspires, provides meaningful purpose and creates an atmosphere where reciprocated loyalty naturally happens.” said Payscout chief operating officer Juan Sotelo. “Of course, a scalable HR program was also necessary to accommodate our fast-growing pace. Insperity was able to provide us with excellent Fortune 500 level programs that demonstrate Payscout's commitment to its people.”

“Fostering a company culture where employees are able to thrive is a major goal at Payscout,” said Payscout CEO and co-founder Cleveland Brown. “We’ve received positive results by maintaining a supportive environment within all of Payscout’s domestic and global branches, and our relationship with Insperity is sure to perpetuate and expand our thriving company culture.”

Payscout’s mission is “to support the entrepreneurial dream one transaction at a time.” Per Brown, Payscout has built a rapidly-expanding and strategic international business model to support the enormous rise in entrepreneurial-based business. This model has enabled Payscout to help domestic and international partners expand and leverage cross-border opportunities. Moreover, by harnessing cutting-edge technologies within this business model, Payscout has established global relations with some of the largest businesses in the world.

Payscout’s customer-focused business model is ever evolving in order to stay ahead of the demands of one of the most dynamic markets in the business world. As a result, the Los Angeles-based company has experienced a growth in revenue by 1,078% between 2011 and 2014, and saw $5.7 million in sales in 2014 alone. Payscout also made its second appearance on Inc. Magazine’s 500/5000 list of fastest-growing businesses in 2015. The company was ranked at #434 overall, and #9 out of only 86 businesses run by African-American CEOs.

About Insperity

Insperity, a trusted advisor to America’s best businesses for more than 30 years, provides an array of human resources and business solutions designed to help improve business performance. Insperity® Business Performance Advisors offer the most comprehensive suite of products and services available in the marketplace. Insperity delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity through its premier Workforce Optimization® solution. Additional company offerings include Human Capital Management, Payroll Services, Time and Attendance, Performance Management, Organizational Planning, Recruiting Services, Employment Screening, Financial Services, Expense Management, Retirement Services and Insurance Services. Insperity business performance solutions support more than 100,000 businesses with over 2 million employees. With 2015 revenues of $2.6 billion, Insperity operates in 60 offices throughout the United States. For more information, visit

About Payscout, Inc.:

“Payscout Supports the Entrepreneurial Dream One Transaction at a Time.”

Payscout is a global payment processing provider covering six continents by connecting merchants and consumers via credit, debit, ATM and alternative payment networks. What differentiates Payscout is its mission “to support the entrepreneurial dream one transaction at a time.” Payscout achieves this by being a thought leader in the payments industry. Its “Go Global Now” technology platform gives merchants instant access to 100+ countries, billions of consumers and trillions of dollars. Payscout offers payment processing solutions for brick-and-mortar and eCommerce transactions, and has earned acclaim as a new-generation provider of merchant banking services, specializing in online/eCommerce retailers with a predominant proportion of card-not-present (CNP) transactions; it is one of the few providers to deliver a true global payment solution that encompasses all merchant risk verticals. Customers can access Payscout’s credit card processing services via a state-of-the-art, web-based user portal and through direct interactions with highly-trained experts. In addition to supporting thousands of clients across a multitude of industries and all 50 American states, Payscout maintains global partnerships with VISA USA, Bank of America Merchant Services, VISA Europe, VISA Latin America, VISA Asia Pacific, MasterCard Worldwide, China Union Pay, Deutsche Bank, First Data and Payscout Brazil. Payscout was recognized as one of America’s fastest-growing privately-held companies in 2014 and 2015, ranking #2,416 in 2014 and #434 in 2015, on Inc. Magazine’s Inc. 500/5000 list. Within the financial services industry, Payscout placed #140 in 2014 and #24 in 2015. For more information, visit

1.    Revesencio, Jonha. “Why Happy Employees are 12% More Productive”; Fast Company; July 22, 2015.

2.    Adams, Susan. “Most Americans are Unhappy at Work”; Forbes; June 20, 2014.

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