To provide our customers a great experience achieved through quality manufacturing and exceptional service.
Fanklin, IN (PRWEB) April 27, 2016
G&H Orthodontics, a leading U.S. full line orthodontic manufacturer, is set to announce exciting news at this year's American Association of Orthodontists Conference, April 28th in Orlando, Florida.
“Our 41st Anniversary of serving the orthodontic community, marks our biggest expansion in company history. This expansion demonstrates our dedication to deliver a great experience to our customers,” said Kevin McNulty, G&H Orthodontics President and CEO.
“Due to increasing demand from G&H Orthodontics customers, we expanded our elastomeric manufacturing capacity by 60%, along with increasing production capabilities for brackets and wires,” said Brandon Bernacchi, G&H Orthodontics Vice President of Operations.
“The addition of our Warehouse Management System (WMS) fully integrated with our ERP has been a real game changer for G&H. The system provides us with better order traceability, improved quality service levels, and faster, more complete shipping to our customers. This, so far, has led to a 200% improvement in orders shipped same or next day,” Bernacchi added.
To better understand customer needs, G&H did extensive research. “We realized that to continue to deliver exceptional service in over 90 countries, we needed to restructure our website, and to add customer service staff. The changes will make doing business with us easier. Our goal is to be the brand of choice in the ortho community,” said Emily Frische, G&H Orthodontics Director of Marketing.
At the beginning of 2016, Jim Aycock joined the G&H Orthodontics family as the Vice President of Sales. Also added were Riccardo Pini in New Zealand covering Asia Pacific, Elizabeth Young in Hong Kong covering Asia, and Dennis Steward covering Dental Service Organizations in the U.S. Three new Customer Specialists joined the team, Viola Newman, Rudy Olivo and Tana Marshall, to serve international distributors and key accounts.
“GHOrthodontics.com, our new website, was built with customer convenience in mind. With the help of G&H customers, we’ve expanded the information available to include patient cases, videos, and a quick reorder feature,” Frische said.
G&H Orthodontics stands out in the industry as a full line manufacturer of clinical orthodontic solutions. “We are helping orthodontists improve their profitability with direct from the manufacturer pricing, the convenience of one stop shopping, and quick delivery. It's an exciting time at G&H Orthodontics,” McNulty shared.
ABOUT G&H ORTHODONTICS
G&H Orthodontics, Inc. is a leading provider of clinical solutions for the orthodontic community serving customers for over 40 years in over 90 countries. With 99.9% customer satisfaction for manufactured products, G&H® is the best manufacturer of a full line made in the U.S.A. including brackets, bands, tubes, wires, springs, elastomeric and other orthodontic supplies. G&H is compliant with the U.S. FDA, ISO 13485:2003, Medical Device Directives, 93/42 EEC and Canadian Medical Device Guidelines which ensures availability of products worldwide. G&H Orthodontics is a privately held company headquartered in Franklin, Indiana.
To learn more about G&H Orthodontics breadth of products, visit GHOrthodontics.com
G&H Orthodontics, G&H and the G&H Orthodontics logo are registered trademarks of G&H Orthodontics.
Emily Frische, Director of Marketing
+1 317 966-4548