Denver, Colorado (PRWEB) April 28, 2016
According to Bryant Wilson, CEO of On Hold Company and current chairman of OHMA, the international conference attracts on hold service providers from North America, Europe, Asia and Australia.
“The purpose of the On Hold Messaging Association is to help providers maintain high service standards, share ideas and technologies, provide networking opportunities and promote strict standards of ethical business conduct,” said Wilson. “Our annual conference affords us the opportunity to achieve all four of these objectives simultaneously while enabling us to build a stronger network of better on hold service providers – which ultimately benefits all on hold customers.”
Featured sessions at this year’s OHMA conference include a workshop focusing on value-based customer service as well as a session covering the latest trends on the burgeoning voice-over-internet-protocol (VOIP) technology.