Indosoft Announces Upcoming Release of Standalone Visual IVR Builder

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Indosoft is releasing its Visual IVR Builder as a stand-alone component. This will allow users to easily incorporate dialplans and IVRs into legacy systems.

Designing a Call Flow
This allows clients to add a professional IVR to their existing legacy systems

Indosoft announces the upcoming availability of its Visual IVR (Interactive Voice Response) Builder as a standalone system outside of Q-Suite. Q-Suite is the enterprise call center ACD system using Asterisk, the Open Source telephony platform. The Visual IVR Builder has been a popular component of Q-Suite, allowing users an intuitive way to create powerful IVRs.

First introduced with Q-Suite 4, the IVR builder received a major usability and feature overhaul with Q-Suite 5.7. Custom colored graphical icons represent the different IVR and call routing functions. The drag-and-drop framework allows call paths to be extended both horizontally and vertically.

Major features include:

  • Screens to upload audio prompts and configure Music on Hold
  • The ability to make web service calls
  • Database integration & data lookups
  • Access to call data and SIP headers
  • Multiple ways to branch
  • Post-hangup call processing

"Indosoft is pleased to offer the Visual IVR Builder as a standalone system" said Gabe Bourque, CEO of Indosoft. "This allows clients to add a professional IVR to their existing legacy systems, even if they don't need a full call center ACD system."

The Visual IVR Builder will be available for installation in July, 2016.

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Gabe Bourque
Indosoft Inc.
+1 (506) 450-7080 Ext: 3
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Indosoft Inc.
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