Blubrry Podcast Team Increases Customer Support for New Podcasters

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Blubrry podcast clients just starting out podcasting or migrating from other services are now offered free phone technical assistance during their first month of service.

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This early phone support will help new podcasters feel comfortable, and they’ll become more likely to not only start their podcast, but continue their podcast,” said MacKenzie Bennett, services and affiliate coordinator for Blubrry

The Blubrry podcast team has increased its customer support for new podcast hosting, podcast statistics and the upcoming PowerPress Sites customers. Customers who sign up as of May 3rd will receive free phone support for the first 30 days of account activation.

Customer Support Coordinator Mike Dell, a longtime Blubrry customer favorite who recently came on full time, will coordinate the support calls and field technical questions that often arise when starting a podcast. This is not meant for free consultations, rather technical questions that deal with our podcast hosting, podcast statistics and PowerPress Sites.

“This early phone support will help new podcasters feel comfortable, and they’ll become more likely to not only start their podcast, but continue their podcast,” said MacKenzie Bennett, services and affiliate coordinator for Blubrry. “There is a learning curve when starting a podcast, and we know that Mike will make the transition easier for our new podcasters.”

Phone appointments will be scheduled online and phone support will be scheduled between 9 a.m. to 5 p.m. EST Monday through Friday. For questions on this new support, contact Blubrry at 877-729-8642 or Blubrry support.

About Blubrry
Blubrry is a podcasting community and directory that gives creators the power to make money, get detailed audience measurements and host their audio and video. Whether you are a media creator, advertiser or media consumer, Blubrry is your digital media interface.

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Todd Cochrane
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