NewVoiceMedia Wins Financial Management Excellence and Community Champion of the Year Award in 2016 FinancialForce 360 Customer Excellence Awards

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NewVoiceMedia was honoured on May 11, 2016, at Community Live in Las Vegas

FinancialForce has certainly played a role in how we maintain best-in-class business practices

NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has won both the Financial Management Excellence Award and the Community Champion of the Year Award in FinancialForce’s fourth annual 360 Customer Excellence Awards.

NewVoiceMedia was honoured on May 11, 2016, at Community Live in Las Vegas, FinancialForce's fourth annual and largest customer conference to date.

Justin Wheatley, regional vice president of billing and financial systems at NewVoiceMedia, secured the Community Champion of the Year Award, which recognises individuals who are the most actively engaged within the FinancialForce Community, regularly initiating and participating in the top discussions and influencing and supporting other members with their comments, feedback and ideas. Wheatley was selected for his dedication to empowering others within the FinancialForce community and ensuring that NewVoiceMedia is using its FinancialForce solutions to the fullest.

NewVoiceMedia also received the Financial Management Excellence Award, which recognises customers who have demonstrated innovation, greater efficiencies and improved effectiveness in business processes, customer service, supply chain/inventory control, financial reporting, revenue management and other financial management best practices while leveraging the power of FinancialForce Financial Management and the Salesforce App Cloud.

“We are delighted that NewVoiceMedia – and specifically Justin Wheatley – has been recognised by FinancialForce for our partnership participation and aptitude with FinancialForce’s solutions”, said Jonathan Gale, NewVoiceMedia CEO. “Our company is dedicated to providing a top-tier experience both to our customers and employees. FinancialForce has certainly played a role in how we maintain best-in-class business practices”.

“Congratulations to NewVoiceMedia and all of this year’s 360 Customer Excellence Award winners and finalists”, said Adrian Ivanov, chief customer officer at FinancialForce. “Hearing the big picture visions and successful implementation stories from customers worldwide throughout the awards process has been inspiring. All of us at FinancialForce are humbled by the dedication our customers have to improving how they better serve their customers, and I myself am energised to continue to deliver ERP applications that will help our customers be the best in their fields”.

For more information about NewVoiceMedia, visit

About NewVoiceMedia
NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform revolutionises the way organisations connect with their customers worldwide, enabling them to deliver a personalised and unique customer service experience and drive a more effective sales and marketing team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.

Spanning 128 countries and six continents, NewVoiceMedia's 500+ customers include PhotoBox, MobileIron, TNT, Lumesse, JustGiving, Canadian Cancer Society and Wowcher. For more information visit or follow NewVoiceMedia on Twitter @NewVoiceMedia.

About FinancialForce
Founded in 2009, FinancialForce is the leading Cloud ERP vendor with apps built entirely on the Salesforce Platform. The company’s Financial Management, Professional Services Automation (PSA), and Human Capital Management (HCM) offerings provide services-centric businesses with a platform that organises sales, services, finance and HR entirely around their customers. Headquartered in San Francisco, FinancialForce is backed by Salesforce Ventures, Technology Crossover Ventures, Advent International and UNIT4. For more information, visit

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Nicola Brookes
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