Knoa Extends User Experience Management (UEM) Solution to Monitor SAP Fiori® Applications

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New Capability Enables Enterprise Organizations to Understand How Users Interact with SAP Fiori Applications to Improve Adoption

User experience is a key focus area for us and having a tool like Knoa UEM can help provide direction on what Fiori applications can provide the best value to our users.

Knoa Software, a leading provider of user experience management (UEM) software, today announced a new version of its Knoa UEM product which offers the capability to monitor SAP Fiori® applications. This solution allows enterprise organizations to understand how users interact with and use the SAP Fiori user experience (UX) via browsers on desktops, smartphones, tablets, and other devices.

"By providing data for SAP Fiori applications across mobile and desktop browsers, our newly integrated solution gives customers a more unified view of user experience data," stated Brian Berns, CEO of Knoa Software. “This data is extremely useful across the deployment lifecycle and allows organizations to gather user-centric information that will dramatically improve adoption and the overall return on the technology investment.”

The expanded solution addresses key use cases when developing and deploying SAP Fiori applications in mobile environments. The insights garnered from end-user data on mobile devices will allow executives to gain an improved understanding about how users are adopting the SAP Fiori UX, helping them to recognize and mitigate end-user issues and ultimately ensure a successful adoption.

“Our proof of concept provided a lot of promising results that will jumpstart our Fiori and mobility conversations,” said Gibbons Saint Paul, SAP functional solutions architect at Salt River Project (SRP). “User experience is a key focus area for us and having a tool like Knoa UEM can help provide direction on what Fiori applications can provide the best value to our users."

Supporting the most widely used environment configurations, including devices running Safari (desktop and iOS) and Chrome (desktop, iOS, and Android) browsers, Knoa's expanded solution allows executives to measure the effectiveness of Fiori applications on an extensive array of devices.

For more information about how companies can use Knoa's expanded software capabilities to support deployments of mobile SAP Fiori applications, visit: SAP resells the Knoa UEM product as SAP User Experience Management by Knoa.

Knoa will participate at SAPPHIRE® NOW and the ASUG Annual Conference being held May 17–19 in Orlando, Florida, in booth 1180. SAPPHIRE NOW focuses on how companies can enable their digital business strategy and get more from their technology investments. SAPPHIRE NOW and the ASUG Annual Conference are the world’s premier business technology event and largest SAP customer-run conference, offering attendees the opportunity to learn and network with customers, SAP executives, partners and experts across the entire SAP ecosystem.

About Knoa Software

Knoa Software delivers on-premise and cloud solutions that generate unique insights for the optimization of the end-user experience for solutions from vendors including SAP, Oracle and others. Knoa's patented software provides CIOs and business executives the actionable metrics needed to help ensure organizations and end-users realize the full value of their enterprise application investment. Headquartered overlooking Union Square in New York City, Knoa provides solutions that help hundreds of global corporations and government organizations make impactful, real-time, fact-based decisions that enrich and maximize the experience for over a million end users. For further information, visit or follow us at @knoasoftware on Twitter.

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SAP, SAPPHIRE, SAP Fiori and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

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Domenick Cilea
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