Providing support for the entire lifecycle of any user who consumes a service is precisely what suppliers need if CSPs are to successfully compete with over-the-top (OTT) providers and expand into services such as smart home.
Toronto, ON (PRWEB) May 24, 2016
UXP Systems, the leader in User Lifecycle Management for operators, announced today that they have been recognized by Gartner as a Cool Vendor in Communication Service Provider Operational and Business Infrastructure for 2016. Vendors in this report offer solutions for network optimization, customer experience management, service and product creation.
UXP Systems’ MINT Digital Experience Engine empowers CSPs to provide next generation user management by powering digital identity and sign-on with comprehensive context management including family and groups, delegation, revocation, roles, sharing, and more. In addition, the platform provides robust data gathering capabilities across the digital lifecycle for customer experience improvement and user insight. These capabilities are increasingly critical in bringing CSPs’ user management on par with emerging over-the-top players.
The MINT Digital Experience Engine works above existing billing, customer care and identity management systems to manage customer relationships beyond the billing account. MINT enables CSPs to manage each users’ lifecycle so they can bring new services to market quickly while maintaining frictionless on-boarding and market-leading user journeys across all services, and to maximize the ability to monetize services now and in the future.
“We are pleased to be recognized by Gartner among the vast number of CSP infrastructure solutions, by helping CSPs tackle key challenges in growing their digital business,” said Jim MacDonald, VP Global Marketing at UXP Systems. “With our User Lifecycle Management solution, we are enabling CSPs to position against competitive OTT providers through the ability to deliver personalized digital service experiences. By innovating above their existing back end systems, CSPs can greatly reduce the cost and time to market and gain the flexibility and scalability necessary to adjust to changing market needs and deliver the digital services of the future.” In the report, Gartner noted, “Providing support for the entire lifecycle of any user who consumes a service is precisely what suppliers need if CSPs are to successfully compete with over-the-top (OTT) providers and expand into services such as smart home.”
The report is available to read in its entirety at the following link.
Source, Gartner, Inc., Cool Vendors in Communications Service Provider Operational and Business Infrastructure, 2016, Norbert J. Scholz, Martina Kurth, Sylvain Fabre, Neil Osmond, Charlotte Patrick, 11 May 2016.
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About UXP Systems
UXP Systems is the industry leader in user lifecycle management. UXP Systems’ Digital Experience Engine powers the digital user lifecycle as operators transform to a seamless, digital world of entertainment, communications, and connected life services. Their User Lifecycle Management™, Multiservice Gateway and UXDR® Insight modules are transforming service experiences for operators like Vodafone, Cable & Wireless, Rogers Communications, TELUS and CenturyLink in order to simplify user journeys while unifying and personalizing access to digital services for every household user. UXP Systems’ Digital Experience Engine innovates above existing legacy systems to transform the user experience, enabling frictionless user registration and device on-boarding, new user acquisition models, delegated user access and individual user profiles across all screens and services. For more information, please visit http://www.uxpsystems.com/.
UXP Systems Media Contact
VP, Global Marketing
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