Employee Recognition at Bill Howe Plumbing, Heating & Air Conditioning in San Diego

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San Diego plumbers and A/C tech’s exemplary service honored for April

san diego a/c specialist receives award

HR Manager, Amber Baynard, poses with Daniel Heinz, San Diego A/C specialist and Leading by Example Award Winner for April.

[The employees] are the face, and the heart, of Bill Howe. We are especially proud that they love the career path they have chosen, and understand their integral role within this ‘family;’ without them, we would not be successful.

In 1980, Bill Howe opened AM/PM Sewer and Drains as a one truck operation with him running plumbing calls throughout the beach community. His vision to grow the company was built on a simple mission of providing qualified San Diego plumbers at affordable rates and ensuring they maintain the highest level of training and customer service. Over 35 years later, Bill Howe remains one of the largest service companies now offering services including restoration, reconstruction, epoxy relining, heating, and air conditioning.

Early on, Bill Howe recognized the need to hire and retain the highest caliber of employee, and provide them with training opportunities and recognition for achievements. Bill Howe pays for all San Diego plumbers employed to attend four-year Plumbing-Heating-Cooling-Contractors’ Journeyman Program, and the heating & air conditioning specialists to attend the two-year certificate program, as well as advanced training, product seminars, and in house training throughout the year.

The companies’ success is evident in the years of service at Bill Howe. Over 40 percent of employees have 5 or more years in service, and 20 percent of the company with 10 plus years. Through monthly recognition, unique wellness programs, and a true family environment, Bill Howe has succeeded at his original mission: Employees, Customers, and Community.

The monthly recognition program offers four different award categories: Above & Beyond, for employees who take that extra step to help customers, the company and their colleagues, Excellence, presented to the employee (or employees) who demonstrates quality craftsmanship, Leading by Example, for the employee who represents the high standards of Bill Howe, and Customer Service, for the employee who delivers exceptional customer Care.

At our company meeting in May, we were proud to award: Raul Miranda for Above & Beyond (A&B), Miguel Rodriguez for Customer Service (CS), Mike Lacey for Excellence (E), and Daniel Heinz for Leading by Example (LBE).

Award recipients are chosen by a committee of division managers and the owners, Bill & Tina, with input from office staff, Plumbing Team Leaders, and the Marketing Department. “Our excellent reputation in the community is so important to us and reflects the level of employees we have,” said Tina Howe Vice President of Bill Howe Plumbing, Heating & Air Conditioning in San Diego. “They are the face, and the heart, of Bill Howe. We are especially proud that they love the career path they have chosen, and understand their integral role within this ‘family;’ without them, we would not be successful.”

For more information about the Bill Howe Family of Companies, or services offered, visit http://www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie(at)billhowe(dot)com.

About Bill Howe Family of Companies
Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Julie Riddle
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