The Foundling Museum rejuvenates systems and increases revenue, powered by Microsoft Dynamics NAV

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Registered charity improves efficiency and streamlines processes driven by powerful ERP solution integrated with LS One from The NAV People

The Foundling Museum, which celebrates how artists have helped improve children’s lives for over 275 years, has selected Microsoft Dynamics NAV from The NAV People as its new enterprise resource planning solution following an extensive upgrade of IT systems.

The Foundling Museum has replaced manual tills with an electronic point of sale solution that now integrates into MS Dynamic NAV. The combined solution has driven significant efficiencies across operations and has streamlined the monthly VAT returns process that previously used to take 2 days and is now completed in less than 10 minutes. In addition, monthly company accounts for 2 organisations that previously took 2-3 days each month can now be completed in less than 5 minutes.

Nigel Cudlipp, Financial Director at The Foundling Museum comments: ‘Upgrading our accounting systems has increased revenues and improved governance through the efficient tracking of restricted funds. The impact on my time has been significant; tasks that previously would take 5 days each month can now be completed in less than an hour. This has allowed me to focus more time on the business development side of the museum, resulting in increased revenues that we plough back into improving the museum, which is enjoyed by more than 50,000 visitors each year.’

As registered charity, the museum is able to claim Gift Aid on donations from individuals; previously the process would take the Finance Director approximately 8 days per year to correlate the data to claim the much-needed funds. The NAV People developed functionality to simplify the collating of the required donor declaration; today the process has been completely automated and the reporting takes minutes to complete.

Ian Humphries, Managing & Product Director at The NAV People comments; ‘The NAV People only advocate impactful solutions that we know will deliver real business value, evidenced by the benefits achieved by The Foundling Museum in a short period of time. The museum has invested in an IT solution that will evolve with their business and continue to deliver significant improvements for years to come.’

A copy of the full case study is available from The NAV People website:



About The Foundling Museum
The Foundling Museum explores the history of the Foundling Hospital, the UK’s first children’s charity and first public art gallery, and through a regular programme of events and exhibitions celebrates the ways in which artists of all disciplines have helped improve children’s lives for over 275 years.

The Foundling Hospital, which continues today as the children’s charity Coram, was established in 1739 by the philanthropist Captain Thomas Coram, as ‘a hospital for the maintenance and education of exposed and deserted young children’. Instrumental in helping Coram realise his vision were the artist William Hogarth, who encouraged all the leading artists of the day to donate work, and the composer George Frideric Handel, who gave annual benefit concerts of the Messiah. In doing so, they created London’s first public art gallery and set the template for the way that the arts could support philanthropy.

For more information visit: The Foundling Museum

About The NAV People

The NAV People started trading in the UK in 2009 and the business has grown through word of mouth. They are now the country’s no.1 reseller who solely concentrate on Microsoft Dynamics NAV. The NAV People set out to create a company with simple but really important aims; treat customers fairly, provide value for money and make them happy, while treating staff as members of an exceptional family and not merely employees.

The aims of The NAV People are what everyone should expect from a partner in business, a high level of expertise, amazing product innovation and the absolute best standard of customer service. The NAV People believe fairness is the key to good business and profit is the end result of successful business relationships, not a goal to aim for.

The NAV People operate from three locations in the UK; Newbury, Cardiff and Manchester and also have a US corporate office in Atlanta. For anyone who is looking for a committed, friendly and knowledgeable reseller of Microsoft Dynamics NAV, The NAV People are the ideal partner. For more information: The NAV People

Follow us on Twitter @TheNAVPeople

Editors’ Contacts
Jenny Ferguson                                                        
Marketing Manager                                                    
The NAV People                                                        

Andreina West/Mary Phillips
PR Artistry
01491 639500

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Madeleine Penney
PR Artistry
+44 1491 639 500
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