Manage passenger expectations by providing accurate and granular information on lines and wait times.
New York Metro, NY (PRWEB) May 26, 2016
According to DHS secretary, Jeh Johnson, one of the biggest problems TSA faces is traveler dissatisfaction over long security lines and unpredictable wait times. AdTron designed the patent pending Air Node System to solve this problem. AdTron Air's Nodes allow the Airports to measure, calculate and report to airport passengers the real time line lengths and wait times. Providing travelers with the data they need to navigate and respond to these conditions, results in a better overall airport experience. DHS Secretary Johnson himself recently stated: “Security line waits are inevitable. We encourage people to have the appropriate expectations when they arrive at airports.” AdTron’s Air Nodes let operators set and maintain these passenger expectations by providing them with accurate and granular information on lines and associated wait times. And with the heavy summer travel season approaching and line wait times expected to rise, having access to accurate and timely information is critical for passengers and operators.
AdTron designed Air Nodes to let airport operators and their service providers (including the TSA) understand and manage customer flow. Powered by the Nodify™ technology, AdTron monitors all smartphones, tablets and laptops that are present on the site. It then processes this data to generate anonymous reports on passenger locations and movement patterns. The System passively collects, processes and reports traveler data. Air Nodes can be deployed indoors and out monitoring any sector of the property e.g. security check points, baggage claim, ticket counters, shuttle buses, garages, parking aprons, and wait areas.The System respects all federal and state privacy and data laws and no special app or action is required by a user in order for the AdTron Air Nodes System to comprehensively monitor and report.
An informed traveler is a more satisfied traveler and satisfied travelers spend more. Air travel is filled with checkpoints and challenges and efficiently moving travelers and visitors requires operators to know where people are, at what times and where they are going. AdTron answers these questions in real time with secure and reliable metrics. AdTron allows operators to calculate, manage and report on navigation times within the entire airport property providing airport operators and entities like the TSA with the location, duration and directional movement of travelers. This allows them to immediately respond to changing conditions and to proactively allocate staff and resources. This operational intelligence delivers cost savings, improved property performance and creates better informed passengers who are more satisfied because they have the data they need to manage their travel experience effectively. Properly managing passenger flow and keeping travelers informed has a direct and measurable impact on traveler spending. A recent JD Power North American Airport Satisfaction Survey, passengers with high levels of satisfaction within an airport facility report that they will spend up to 45% more dollars in the property’s retail shops and restaurants on each visit than the average traveler.
About AdTron Air Networks: AdTron Air Nodes are powered by Nodify. The System is s an integrated real-time platform for, measuring calculating and reporting on smartphone traffic, including Android, Windows and other devices, at any location with ability to engage customers with relevant and timely offerings.
Nodify Networks, Inc.
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