HCL Wins Prestigious Artificial Intelligence Award

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Crowned for Best innovation in Natural Language Processing at AIconics Awards

HCL Technologies, a leading global IT services company, has been named the winner of the Best Innovation in Natural Language Processing (NLP) award at the AIconics Awards. The AIconics are the world’s only independently judged awards celebrating the drive, innovation and hard work in the international Artificial Intelligence Community organised by AIBusiness and was hosted during The AI Summit on the 5th May. HCL was also named as a finalist in the Best Intelligent Assistant category, which showcases companies making ground-breaking advancements in virtual assistants and advanced voice/text recognition capabilities.

This year’s awards featured 5 categories, recognising industry leaders across a broad spectrum of AI technologies. In winning the Best Innovation in NLP award, the AIconics Awards judges recognised that HCL is ahead of the curve when it comes to NLP, at a time when many businesses are looking towards productivity and automation of roles and tasks.

The driving force behind HCL’s success at the AIconics Awards is HCL DryICE, the company’s innovative autonomics & orchestration framework. Enabling more than 40 micro services from a single platform, HCL DryICE is benefiting HCL’s customers across Digital and Next-Generation IT and IoT projects. HCL’s holistic NLP offering covers text extraction, grammar understanding, matching of situations to actions, external knowledge patterns and algorithms around emotion & tone analysis, voice processing and other functions.

Kaylan Kumar, Executive Vice President at HCL Technologies, said: “We are delighted to have been recognised for our pioneering work in the AI space. This award gives testimony to the innovation and pragmatic implementation of Natural Language Processing in the 21st Century Enterprise. Our DryICE platform is at the cutting edge of this innovation, with such functionality being embedded in many of the micro services we deliver.”

Daniel Pitchford, Director at AI Business added: “We are dedicated to championing brilliance and innovation in the field of practical AI, focusing specifically on how the technology can be used within an enterprise. HCL Technologies has certainly demonstrated a fantastic innovation when it comes to NLP; we congratulate HCL on its achievements and look forward to seeing more developments on the horizon.”

HCL DryICE enables 21st Century Enterprises to act with the same agility as a start-up, while delivering like a lean enterprise. Taking human-to-human and human-to-machine interaction patterns HCL has applied its core NLP capability across its cognitive service desk, intelligent tech support and robotic process automation domains.

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Sumit Aggarwal

Elka Ghudial
HCL Technologies
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