GuildQuality’s 2016 Guildmaster Award Honors American Metal Roofs

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American Metal Roofs Recognized Among the Top Customer Service Leaders within the Residential Construction Industry

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“We pride ourselves in providing exceptional customer service before, during and after a new roofing installation, ensuring that satisfaction is high. -Frank Farmer, President , American Metal Roofs

Metal Roofing Contractor, American Metal Roofs in Flint, Michigan has received a 2016 Guildmaster Award for showing a continued commitment to service excellence. GuildQuality, a third-party customer satisfaction surveying company based in Atlanta, has powered the Guildmaster Award since 2005 to celebrate service excellence among home builders, remodelers, and contractors.

American Metal Roofs was one of the over 200 companies recognized by GuildQuality for delivering exceptional customer experiences.

GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In determining the companies who were recognized with this honor, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded. American Metal Roofs achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.

“We pride ourselves in providing exceptional customer service before, during and after a new roofing installation. Our sales consultants, office staff, and installation crews are trained to listen to our customers, answer questions, address concerns and ensure that satisfaction is high. We are honored to accept this award from GuildQuality.” Frank Farmer, President- American Metal Roofs

For more on the 2016 Guildmaster Award and qualifications, visit

About American Metal Roofs:
American Metal Roofs provides residential and commercial metal roofing products and services for the Michigan Lower Peninsula. American Metal Roofs specializes in installing metal roofing from the leading manufacturers of permanent metal roofing.

About GuildQuality:
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction, and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit

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John Urogdy
Black Ink
since: 06/2011
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