North American Title Group Hires Hill as its New Training and Development Manager

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Norma Hill is a veteran corporate trainer with expertise in leadership and organizational development, diversity, inclusion and change management

Norma Hill joins North American Title Group as training and development manager

North American Title Group hires Hill as its new training and development manager

Norma’s extensive training and development experience will be crucial to our long-term associate engagement and retention strategies.

Norma Hill has joined North American Title Group Inc. (NATG) as its new training and development manager.

“Norma’s extensive training and development experience will be crucial to our long-term associate engagement and retention strategies,” said Lourdes Swenson, director of associate engagement, NATG. “We recognize that our associates are talented individuals who want training and coaching to continue their growth, and investing in a training and development department will meet those needs.”

“We are excited to have Norma join our team to lead that effort,” added Swenson.

With more than 15 years of corporate training and field leadership consulting, Hill has served as an assistant vice president of training for a Fortune 500 corporation as well as a master trainer for a corporate-wide customer service training initiative. In that latter position, she was credited for moving the company up three positions on the JD Power survey in one year.

“Training is the cornerstone of associate development and offering development opportunities to all associates is not common to the title industry,” said Hill. “North American Title wants to be the company that people choose – and choose to stay with – because we offer development opportunities to all associates. Being a part of that growth and development of people was something I wanted to be part of.”

“I will be working to develop a national learning curriculum, create a new associate onboarding process and establish learning and development as an integral part of North American Title’s culture,” she added.

Hill has a Bachelor of Arts degree from the University of Missouri – Kansas City and a master’s degree from the University of Central Missouri. Located at the North American Title Group home office at 760 Northwest 107th Ave., Suite 400, Miami, FL 33172, Hill may be reached at telephone number (305) 485-2595.

About North American Title
With well over 1,000 associates and a vast network of branches from coast to coast, North American Title (NAT) is among the largest real estate settlement service providers in the United States. Consisting of both agent and underwriter operations, NAT reported annual net revenues in fiscal 2015 of $229 million. The company also has the resources and stability of a wholly owned subsidiary of an S&P 500 company with over $14.4 billion in assets (fiscal year ending Nov. 30, 2015). North American Title’s agency network operates nationally under the name North American Title Co. (NATC) in 19 of the fastest-growing states: Arizona, California, Colorado, Delaware, Florida, Illinois, Indiana, Maryland, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Utah and Virginia, in addition to the District of Columbia. Through our relationship with our expanding affiliate network, NATC provides real estate settlement services in all 50 states. NAT is headquartered in Miami, Florida. To learn more, visit

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CJ Yeoman
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