HindSite Releases eBook to Help Pool Service Customers Gain and Retain Customers

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15 Tips to Gain and Retain Pool Service Customers details methods for pool service businesses to turn prospects into customers and customers into long-term clients

HindSite Releases eBook For Pool Services Professionals

HindSite Releases eBook For Pool Services Professionals

Success can be difficult to attain, but there are steps that [pool service businesses] can take to grow and thrive in any market.

Pool service professionals often have a shorter season than most field service businesses. Unless they are located in a climate that enables their customers to have their pools open year round, they’ll have a busy season from around Memorial Day to a few weeks after Labor Day, depending upon the weather. Because of that, gaining new customers and retaining their existing customers year after year is vital.

HindSite Software, a pool service software provider, recently released a free eBook detailing tactics that businesses can employ to turn prospects into customers and how they can create long-term clients by earning their customers’ business. 15 Tips to Gain and Retain Pool Service Customers can serve as a guide to younger operations starting out or a refresher for established professionals in the field.

“Pool maintenance, design, build and repair are specialized services,” explained Taylor Tuomie, a Marketing Specialist at HindSite Software,”they require skills that most pool owners don’t have. Because of that, there is a need that pool service businesses can fill”.

As a software provider to the pool service industry, HindSite works with customers to grow their businesses. Many of the practices detailed in 15 Tips to Gain and Retain Pool Service Customers have been implemented by their customers. Tuomie said that they have seen the activities they wrote about in action and that they have successfully netted pool businesses quality clients.

“It is a competitive market for most businesses,” Tuomie said, “success can be difficult to attain, but there are steps that they can take to grow and thrive in any market”. Among the tips provided are marketing practices such as online marketing and asking for referrals and relationship building practices like loyalty rewards. The eBook also contains helpful tips on efficient communication through the use of technology.

15 Tips to Gain and Retain Pool Service Customers is available free at http://info.hindsitesoftware.com/15-tips-to-gain-and-retain-pool-service-customers

About HindSite Software
HindSite Software has helped pool services contractors better manage and grow their businesses with field service management software since 2001. HindSite today assists service businesses with scheduling and billing (e.g quickbooks scheduling software), contact management, field data collection, and invoicing with accounting software, such as QuickBooks®. This paperless pool service software has been proven to increase efficiency and organization, meaning greater profit potential with less administrative time.

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Chad Reinholz
@JoeHindSite
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