CMS’ New CoP Regulations for Managing Complaints and Grievances—Live Audio Webinar By AudioEducator

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AudioEducator will host a live audio webinar on 2016 New CMS CoP Regulations for Managing Grievances and Complaints on Wed, June 15, 2016. In the session, expert speaker, Sue Dill Calloway, RN, MSN, JD, will cover CMS and DNV requirements for complaints and grievances in detail.

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CMS grievance requirements have recently been a frequent source of investigation. In fact, it was the third most common problematic standard for hospital

AudioEducator is the country's top training providers for healthcare professionals in medical coding, billing and compliance. In upcoming months, AudioEducator has lined up some informative training session for the medical coding and billing professionals on various specialties. Every webinar is designed to give complete compliance know-how and practical, easy-to-apply advice.

On Wednesday, June 15, AudioEducator will host a 90-minute audio webinar “2016 New CMS CoP Regulations for Managing Grievances and Complaints” with expert speaker Sue Dill Calloway, RN, MSN, JD. The session will address the grievance requirements by CMS and the complaint standards by the Joint Commission (TJC) or accreditation organization. The CMS issued their first memo summarizing noncompliance, and grievances were a top problematic standard. The January 28, 2016, report by CMS found 773 hospitals out of compliance!

Many hospitals are surprised at the number of regulations and the detailed requirements to comply with this problematic standard. Most hospital in the US that accepts Medicare or Medicaid reimbursement must be in compliance with the CMS Conditions of Participation (CoPs). This program will cover in detail the CMS requirements for hospitals to help prevent the hospital from being found out of compliance with the grievance regulations.

Nationally renowned speaker Sue Dill will also shed light on the TJC standards on complaints and DNV Healthcare on grievances and how these cross walk to the CMS grievance interpretive guidelines. The session will cover what is now required to be documented in the medical record. This is a must attend for any hospital since their staff should be aware and follow the hospital grievance and complaint policy, which should be approved by the board.

The AHRQ have asked the Office of Budget Management to approve a proposal to test the prototype consumer reporting system for patient safety events. This included a proposal to collect information voluntarily from patients, consumers, family members and others via the internet or telephone. This 90-minute session will discuss the AHRQ proposed consumer reporting system for patient safety events and how this could impact the area of grievances and complaints.
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About AudioEducator

AudioEducator is the country’s leading source of knowledge and training for professionals in medical coding, billing and compliance. It conducts conferences and webinars with nationally renowned experts, consultants and legal experts who provide a fresh perspective on healthcare issues and trends. AudioEducator offers important updates, regulatory knowledge and compliance information on the latest coding and billing in 24+ medical specialties. It has provided thousands of healthcare professionals the opportunity to get answers to their most complex questions directly from experts. To know more visit:

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